Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Security Business Partner Manager within PNC’s ET&S organization, you will be based in Pittsburgh, PA. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.
The subsidiary CISO will be responsible to partner with subsidiaries to ensure that the expectations of the enterprise are met at the subsidiary level, based on the specific business requirements for that line of business. In this role, the individual will be responsible for:
• Overseeing the execution of a program assessment utilizing a standard framework for security controls (NIST-CSF, NIST 800-53), Financial Services Cyber Risk Profile.
• Partnering with the subsidiary to oversee the review of the assessment, risks, and requirements to close defined gaps.
• Ongoing monitoring and measurement of the subsidiary with a risk scorecard
• Understanding the unique business of each subsidiary and determining control objectives based on the unique needs of that business.
• Partnering with the rest of the Enterprise Information Security leadership team in the implementation of controls and objectives
• Maintaining a services matrix and service quality when services to the subsidiary are provided by the Enterprise Information Security group.
• Providing oversight and governance for new mergers and acquisitions
• Primary Location is Pittsburgh, PA with ability to travel to partner with subsidiary leadership (Linga = Naples, FL, Tempus = Auburn, IN, Harris Williams, Richmond, VA, etc.)
Examples of duties:
• Developing and implementing secure processes and systems used to prevent, detect, mitigate, and recover from cyberattacks.
• Educating and managing technology risk in collaboration with subsidiary business leaders
• Building and driving a cybersecurity strategy and framework, with initiatives to secure the subsidiary organization's cyber and technology assets.
• Continuously evaluating and managing the cyber and technology risk posture of the subsidiary organization.
• Implementing and managing the cyber governance, risk, and compliance (GRC) process.
• Developing, justifying, and evaluating cybersecurity investments.
• Developing and implementing ongoing security awareness training and education for users.
• Policy support: Monitor current and proposed laws, regulations, industry standards and ethical requirements related to information security and privacy, so that CBC can take proactive measures to ensure full compliance to these requirements. Recommend courses of action and policy development to senior management that allow CBC to securely meet its organizational goals.
• Risk Management: Provide guidance and oversight of vulnerability assessments and audits to ascertain the current state of information security and to identify areas of high, medium and low risk to IT management, and to assist in the development of risk mitigation programs to address the risks identified.
• Security Architecture: Create infrastructure security standards to provide guidance to System Architects for implementing secure architectures. Review and provide input to all proposed changes to CBC IT system architectures or proposed services in order to maintain or improve the security posture of the overall infrastructure.
• Provide technical consultation, guidance, and assistance to technical staff, Business Units, and other internal customers to ensure appropriate corporate security is maintained.
• Serve as an active member of the Security Incident Response Team (SIRT) and participate in these efforts by having an in-depth technical knowledge of common security exploits, vulnerabilities, and counter measures.
• Maintain an expert knowledge in the field of Information Security and the related issues, systems, processes, products, and services. Participate in defining corporate strategic direction as it relates to Information Security.
• Amazon Web Services (AWS) experience preferred.
Prior Experience/Background:
• Prior CISO or Security Executive experience.
• Understanding of risk frameworks and measurement.
• Understanding of all Enterprise Information Security (EIS) risk domains so the candidate can partner with EIS leadership.
• Influence/negotiation skills
• Ability to present facts and data in a method to assist the business and drive change forward, as needed.

Job Description

• Responsible for providing and leading relationship management for specific business and staff functions, ensuring integrated delivery of cyber, fraud and physical security services and a centralized escalation point. Serves as strategic partner to the lines of business and staff areas, accountable for bringing the right security resources together to provide security solutions. Leverages the integrated expertise of the team and reporting capabilities, allowing businesses to elevate their security posture in a risk-balanced manner. Provides a strategic advantage to PNC and supports building of trust in the brand.
• Leads team with responsibility for the relationship with the largest and/or most complex and sophisticated clients. Serves as the senior point of escalation to ensure successful outcomes and is responsible for the overall client experience with a technology organization, including, cyber, fraud and physical security risk, business demand management, technology expenditures, client feedback & relationship management.
• Proactively seeks opportunities to implement improvements and ensure the execution of solutions that are cost effective, meet business requirements and are consistent with technology capabilities, functionality and the proactive integration of security.
• Directs the consulting services to internal business groups on process improvement projects designed to support product strategies and revenue generation/cost reduction.
• Directs the gathering and analysis of complex client requirements, and the transformation of requirements into functional/non-functional requirements.
• Directs, motivates, develops, and manages the performance of the management team and key staff.

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Competencies

Business Acumen – Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Influencing – Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.Problem Solving – Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.Relationship Management – Ability to establish and build healthy working relations and partnerships with clients, vendors, and peers.Strategic Thinking – Applies organizational acumen to identify and maintain focus on key success factors for the organization.

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8 years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Additional Job Description

Base Salary: Commensurate with skills and experience.

Benefits

Disability Accommodations Statement:

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

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