21 Technical Assistant Jobs in Allentown, PA
PMA Companies is Hiring a Technical Assistant Near Allentown, PA
As a member of the Premium Operations team insure efficient and timely processing of all work assignments in to applicable business systems with strict adherence to all established procedures to assist in the attainment of service level goals.
Responsibilities:
- Work with supervisor to identify training needs and provide ongoing training to team.
- Monitor processing changes, update training materials on a weekly basis
- Effectively communicate with corporate underwriting operations regarding policy processing changes that impact the team and/or workflows
- Communicate all procedural and workflow changes to team as implemented.
- Function as first point of contact to provide daily technical and procedural support to team members
- Perform quality reviews on a daily basis per established guidelines.
- Provide weekly scorecards to supervisor for review and distribution to team.
- Research and resolve field inquiries, or appropriately delegate to team for resolution within 24 hours of receipt
- Complete assignments and special projects within required time frame as assigned.
- Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
- Proven interpersonal and organizational skills
- Excellent verbal and written communication skills
- Ability to effectively identify, interpret and communicate quality assessment results to team members
- Strong understanding of insurance terminology helpful
- General understanding of PMA's underwriting process, workflows and coverage's preferred.
- Proficiency in Microsoft Office Suite to include Excel, Access, Word and Power Point preferred.
Job Summary
Full Time
Insurance
$37k-46k (estimate)
05/15/2023
07/06/2024
pmacompanies.com
BLUE BELL, PA
1,000 - 3,000
1915
VINCENT T DONNELLY
$500M - $1B
Insurance
Related Companies
About PMA Companies
PMA Companies provides risk management solutions and services, specializing in workers compensation and offering property & casualty insurance, in the United States. Headquartered in Blue Bell, PA, PMA Companies is a member of Old Republic Companies. Old Republic International Corporation (NYSE: ORI) is one of the nations 50 largest publicly held insurance organizations. PMA Companies includes: PMA Insurance Group, specializing in workers compensation, and providing other commercial property & casualty insurance products; and PMA Management Corp. and PMA Management Corp. of New England, provid...ing results-driven TPA and Risk Services specializing in workers compensation and liability. We maintain a large client retention rate of 90% or higher and a client satisfaction rate of 96% per an independent survey. At PMA, we still build relationships the "old-fashioned way." Our clients know we care. They know we say what we do and do what we say. And they know that they can count on us to deliver tangible value to their business and to work passionately on their behalf.
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The job skills required for Technical Assistant include Microsoft Office, Written Communication, Communicates Effectively, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Assistant positions, which can be used as a reference in future career path planning. As a Technical Assistant, it can be promoted into senior positions as a General Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Assistant. You can explore the career advancement for a Technical Assistant below and select your interested title to get hiring information.
If you are interested in becoming a Technical Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Assistant job description and responsibilities
Perform a broad range of basic administrative support duties.
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Keep abreast of the technical developments to provide excellent service to customers.
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Perform basic administrative tasks including filing, composing emails, printing documents, scheduling meetings, answering phones and creating reports.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Assistant jobs
Must appear neat, clean and professional.
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Relevant technical certificate.
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Meet certain education requirements.
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Have a bachelor’s degree and some admin-related work experience.
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Step 3: View the best colleges and universities for Technical Assistant.
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