You haven't searched anything yet.
What You’ll Do:
You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area, then this may be the job for you. In addition to generally spreading joy, you'll be making sure all gue3st receive excellent service from check-in to check-out.
A lot goes in to creating a perferct hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area. Our fast paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches. You will have excellent knowledge fthe local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests. You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job.
Where you've been:
We're looking for someone with a high school diploma (or equivalent) and preferably 3 to 6 months related experience. More importantly, you must be a people-person! you will need to interact with all hotel guest and team members in a polite manner at all times, fulflling requests (even challenging ones) in a timely manner. You must be able to work well under pressure.
When you here:
SOmetimes you'll be behind the desk, but also be prepared to move around because more than half of the time you will be standing/sitting, carrying up to 50 lbs, walking, bending/twisting, climbing stairs, and more. You also must be able to accomodate varying schedules including nights, weekends, and holidays. But wait, there is a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.
Full Time
$29k-39k (estimate)
05/22/2024
07/20/2024
The job skills required for Guest Service Agent | Westin Wimington | PM Hotel Group include Customer Service, Property Management Systems, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Agent | Westin Wimington | PM Hotel Group. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Agent | Westin Wimington | PM Hotel Group. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Agent | Westin Wimington | PM Hotel Group positions, which can be used as a reference in future career path planning. As a Guest Service Agent | Westin Wimington | PM Hotel Group, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent | Westin Wimington | PM Hotel Group. You can explore the career advancement for a Guest Service Agent | Westin Wimington | PM Hotel Group below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
03/06/2022: Colorado Springs, CO
When customers check out, part of a service agent’s job entails totaling their bills.
12/21/2021: Gainesville, FL
Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.
03/08/2022: Lompoc, CA
When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.
03/03/2022: Flagstaff, AZ
The agent tabulates the room rate and any telephone or room service charges added during the stay.
02/11/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
01/26/2022: Sarasota, FL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
02/03/2022: Sioux Falls, SD
Hotel guest agents spend much of their time arranging for services hotel quests request or need.
02/14/2022: Des Moines, IA
Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
01/16/2022: Concord, NH
Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.
01/12/2022: Abilene, TX
Step 3: View the best colleges and universities for Guest Service Agent.