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SERVICE MANAGER
Plumbing Nerds Naples, FL
$93k-117k (estimate)
Full Time 4 Months Ago
Save

Plumbing Nerds is Hiring a SERVICE MANAGER Near Naples, FL

SERVICE MANAGER
JOB SUMMARY
We are looking for a great leader who can lead people well and help elevate our service team, NO TRADE EXPERIENCE REQUIRED. As a Service Manager you will train, develop, and lead the field service personnel to deliver superior customer service. You are responsible to ensure the highest level of quality, service, and safety, along with driving revenue and all KPI’s of the department but most importantly developing other leaders within the team.
ACCOUNTABILITIES 
· Being a great leader is required, Trade Experience is NOT required
· Plan the day: assess manpower availability, works with dispatch on calls 
· Build, lead and elevate your team
· 1 on 1’s
· Coaching through ride alongs
· Plan & lead tech huddle 
· Review prior day invoices and jobs, approve next day jobs 
· Review prior day KPI & monitor KPI’s accordingly 
· Shape company culture from leading by example 
· Knowledge on all company policies, procedures, and guarantees 
· Customer care
· WEEKLY -Manager report
REQUIRED SKILLS AND ABILITIES
· 5 years of total management experience 
· Bachelor's degree preferred 
· OSHA 10 Card 
· Great communication skills
· Previous experience in training, coaching, leading, managing others 
· Service System certified, advanced service system 
· Service management training
NERDY PERKS 
· Top Compensation 
· Medical, Dental & Vision 
· PTO & Paid Vacation, Your Own Money Machine with Company Contribution aka 401(k) 
· Company events and outings
Come join a growing team who focuses on knowing one trade better than anyone else.
*Plumbing & Cooling Nerds is an equal opportunity employer. 
*All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability or any other basis protected by federal, state or local law.
*All candidates are required to undergo a pre-employment drug screen and employment background checks.

Job Summary

JOB TYPE

Full Time

SALARY

$93k-117k (estimate)

POST DATE

01/21/2023

EXPIRATION DATE

06/16/2024

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The job skills required for SERVICE MANAGER include Customer Care, KPI, etc. Having related job skills and expertise will give you an advantage when applying to be a SERVICE MANAGER. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by SERVICE MANAGER. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for SERVICE MANAGER positions, which can be used as a reference in future career path planning. As a SERVICE MANAGER, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary SERVICE MANAGER. You can explore the career advancement for a SERVICE MANAGER below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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