1250 Airport Pulling Road South, Naples, FL 34104

Auto Service Manager

Experience is Required
Excellent Income Bonuses & Great Benefits!

Family-Owned! A/C Shop!
Latest Tools & Technology!
Hiring for Naples, Florida!

Naples Motorsports in Naples, FL is a premier source for the finest vehicles from the world's most elite auto manufacturers and an authorized dealer for Alfa Romeo, Karma, Lotus, Rimac, Morgan and Vanderhall. We operate like an independent, not a dealership, prioritizing loyalty to our customers over the car maker.
We are committed to servicing the exotic car market on a worldwide level and need to hire an EXPERIENCED 'Hands-on' Service Manager to manage the activities of our High-Volume Service Department, meet performance targets, and ensure exceptional customer service is practiced. Ideal applicants will have excellent managerial/leadership skills in a high-end, high-volume setting, experience achieving profitability, and high levels of customer/employee satisfaction and retention. Apply now for this great opportunity.
Naples Motorsports is family-owned, has been in business for over 20 years, and is located in BEAUTIFUL Naples, FL, which is consistently named one of the TOP Places to live in the U.S. We appreciate our employees and invest in their success!

We Provide Excellent Benefits

• Excellent performance driven income! Salary commission
• Ongoing training and professional development
• Air-Conditioned shop with the latest tools and technology
• Medical, dental, vision, and disability insurance available
• 401(k) plan
• Closed on Sundays
• Paid time off and paid holidays
• FREE University courses, degrees, and master programs from Strayer University!
• Employee assistance program
• No state income taxes
• A positive and professional team environment

Responsibilities - Auto Service Manager:

• Manage an efficient and profitable Service Department
• Responsible for the overall department production.
• Manages, hires, and supports technicians, service advisors, and support personnel.
• Solves problems and meets predetermined services and sales objectives
• Directly supervises service department personnel in accordance with policies and procedures
• Ensures processes are in place in order to evaluate staff, workflow, and customer service
• Creates work schedules and maintains proper accounting of Service Technicians' productivity
• Oversees employee training and development
• Ensures a safe working environment and proper maintenance and repair of all equipment.
• Sets department goals and objectives
• Oversees and analyzes department performance and identifies areas that need improvement.
• Develops action plans to improve performance.
• Ensures consistent follow-ups to increase customer loyalty and CSI
• Ensures maintenance and repairs are performed correctly by conducting spot checks on jobs
• Manages the department in accordance with company and manufacturer requirements

Qualifications - Auto Service Manager:

• Financial and business acumen and the ability to increase revenue and profits
• A positive attitude, excellent leadership, customer service, and communication skills
• Self-motivated, goal-oriented, and thrives in a fast-paced environment
• A strong work ethic and good computer skills
• Professional appearance and demeanor
• Analytical with top problem-solving skills
• Valid driver's license and good driving record

We are an Equal Opportunity Employer