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105 Customer Care Representative Jobs in New York, NY

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U-Haul
New York, NY | Full Time
$48k-60k (estimate)
1 Week Ago
Pldi
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Customer Care Representative
Pldi New York, NY
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$42k-52k (estimate)
Full Time 6 Days Ago
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Pldi is Hiring a Customer Care Representative Near New York, NY

Pioneer Telephone is a leader in the rural telecommunications and cellular industry. The primary purpose of this position is to provide exceptional customer service to internal and external customers by assisting them with a wide array of service, billing and technically related inquiries, questions and concerns in a professional, courteous manner. The Care Center is operated from 7:00 a.m. to 10:00 p.m., Monday through Friday and 7:00 a.m. to 9:00 p.m. on Saturday. This position consists of a 40-hour workweek, applicant must be able to work 1:00 p.m. to 10:00 p.m. which includes rotating Saturday's.
QUALIFICATIONS, SKILLS & ATTRIBUTES
This is not an entry-level job. Previous customer service is a must. Phone skills are imperative.
Passion for Heals mission and obsessed with providing the highest level of customer service
Enjoyment of the day-to-day aspects of customer service; you genuinely enjoy helping people and enjoy the challenge of fixing problems and making someones day; you actually love to answer the phone or respond to an online inquiry
Solutions oriented and resourceful, with poise and composure in the midst of stressful or heated situations and the ability to think quickly and analytically in meeting the moment while staying focused on larger goals
Excellent written and verbal communication skills combined with strong interpersonal skills
About
Pioneer Telephone Cooperative, Inc., an industry leader in rural telecommunications services, is a multi-service telecommunications corporation providing communications products and services to more than 150,000 subscribers/customers in 76 communities encompassing 30 Oklahoma counties in Western Oklahoma. Pioneer provides an array of telecommunications products and services, including Local Telephone Service, Ethernet Transport Service (ETS), High-Speed Internet, Digital TV, Cellular, Long Distance, Wireless Broadband, Security Systems, Business Solutions and Yellow Pages Advertisement. This institution is an equal opportunity provider and employer.

Job Summary

JOB TYPE

Full Time

SALARY

$42k-52k (estimate)

POST DATE

04/26/2024

EXPIRATION DATE

05/09/2024

The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Representative job description and responsibilities

They help customers with their queries and complaints.

01/08/2022: Anchorage, AK

Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.

02/16/2022: Ventura, CA

That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.

01/03/2022: Cleveland, OH

Resolves customer questions and problems regarding accounts, payments, products, and services.

03/11/2022: San Antonio, TX

A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.

01/21/2022: Ann Arbor, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Representative jobs

Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.

02/01/2022: Pittsburgh, PA

Workers must be patient and polite, especially when dealing with difficult or angry customers.

02/04/2022: Binghamton, NY

Learn the basics, then move on to bigger things.

01/01/2022: Lubbock, TX

Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.

03/13/2022: Modesto, CA

Step 3: View the best colleges and universities for Customer Care Representative.

Butler University
Carroll College
Cooper Union
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