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PT Services (Delaware) LLC is part of Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market, offering cutting-edge, value added solutions to the industry's leading operators. Since Playtech's inception in 1999, it’s approach has been centered on the continual development. PT Services (Delaware) LLC represents Playtech Live product and it’s studios contain hundreds of state-of-the-art cameras broadcasting in premium HD quality, offering the fastest streaming and highest up-time in the market.
More than 1,830 talented professionals are part of Playtech Live from different countries all over the world and you have an opportunity to join our international team in Michigan!
Job Description- To be main point of contact for any technical issues
- Installation, administration and troubleshooting of desktops, laptops and servers running Windows OS
- Installation of professional studio equipment: cameras, lighting and audio
- Troubleshoot hardware and resolve technical issues with OS, MS Office, e-mail, network, etc.
- Full Windows OS setup, including drivers, BIOS and other related software
- Monitoring of healthy functioning of all systems
Qualifications- Previous proven experience in the delivery of IT support services
- Outstanding customer service skills
- Good Windows OS skills - diagnosing network issues, installations, config and remote support, DHCP, DNS, Active Directory, MS Office 365
- Networking knowledge will be considered as an advantage
- Strong experience of problem solving, troubleshooting and fault-finding software application issues
- Ability to translate technology into simple terms
- Flexibility to work in shifts is required, including night shifts and overtime, when needed
Additional InformationWork in international, sustainable and innovative company
- To be a part of a fast paced, quickly growing organization
- Career opportunities
- Motivated, professional and friendly colleagues
Interested?
Please let us know if you have more questions or you need more detailed information. Our team will be happy to help!
Job Type: Full-time
Salary: $23.00 per hour
Benefits:
Schedule:
Full Time
$71k-88k (estimate)
05/04/2024
05/19/2024
playtech.com
EXTREMA, MINAS GERAIS
1,000 - 3,000
1999
<$5M
Retail
The following is the career advancement route for IT Tech Support positions, which can be used as a reference in future career path planning. As an IT Tech Support, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Tech Support. You can explore the career advancement for an IT Tech Support below and select your interested title to get hiring information.