2 Client Support Specialist (Part Time) Jobs in Oakdale, MN
PLATINUM BANK is Hiring a Client Support Specialist (Part Time) Near Oakdale, MN
Description
Job Title: Client Support Specialist
Position Reports To: Deposit Banking and Support Manager
Location: Oakdale
Status: Part-Time (20-25 Hours/Week), variable hours Monday-Friday
Objective: The Client Support Specialist is the point of contact for existing and new clients of Platinum Bank. This position will be responsible for maintaining a positive, high touch, hospitable client experience while exemplifying Platinum Bank’s client service standards.
ESSENTIAL DUTIES & RESPONSIBILITIES
1. Performs the day-to-day operational teller functions & deposit banking and support duties of Platinum Banks branch service delivery model.
- Provides superior customer service when greeting customers, answering phones/emails while portraying the service culture of Platinum Bank.
3. Performs deposit account services to include account maintenance, troubleshooting service requests, assist with account questions and problem resolution, prepare documents and perform system set up for deposits, retail online banking, and related products and services.
4. Assist with client transactions across the spectrum.
- Manage cash drawer and assist with cash shipments.
6. Hospitality and overseeing the care of physical environments.
7. Assist with scanning, file maintenance, and reviewing new accounts.
OTHER RESPONSIBILITIES:
1. Assist departments throughout the bank location with special projects and functions.
2. Comply with federal and state regulatory compliance statutes and bank policies and procedures applicable to the functions being performed.
3. Ensure that all security procedures are strictly followed.
4. Performs other responsibilities as assigned to include various clerical & data entry duties, branch hospitality, facility management assistance, and bank events.
Requirements
QUALIFICATIONS
Education and/or Experience:
· High School degree or GED preferred.
· Preferred 2 years related banking experience and/or training.
Knowledge, Skills & Abilities:
· Critical/Creative Thinking
· Effective communication skills
· Handle and maintain information with utmost confidentiality
· Excellent customer service and collaboration skills
· Strong mathematical skills.
· Excellent analysis, observation, problem solving and decision-making skills
· Strong organizational skills with the ability to multitask in fast-paced environment
· Accuracy and efficiency with attention to details
· Self-starter, ability to work independently with little supervision.
· Competence with computers, telephones, printers, and other office equipment.
· Technically skilled in the following software applications: Microsoft Excel, Word, and Outlook
· Experience with Jack Henry applications desirable
Job Summary
Part Time
Lending & Credit
$43k-54k (estimate)
02/05/2024
05/27/2024
platinumbankmn.com
SUMMIT, NJ
50 - 100
2006
CHRISTOPHER BRIGGS
$10M - $50M
Lending & Credit
Related Companies
About PLATINUM BANK
AGILE LOCAL DECISION MAKING We understand your challenges, because we, too, are a growth-oriented business. Our business-savvy professionals offer advice and insights that you will likely find unique to the business banking world. You know your business better than anyone, and Platinum Bank respects and appreciates this. At Platinum, youll get fast, straightforward answers because our decisions are made locally. By collaborating with you to completely understand your goals, we can assist you more efficiently while getting to yes faster. A STRATEGIC BUSINESS PARTNER Your bank should have specif...ic knowledge of what makes your operation unique, who your competition is, and the challenges and opportunities you face. Platinum is more than an outside extension of your business we are your strategic business partner, ready to assist you and your business with a portfolio of resources, products, and services that you wont find anywhere else in the industry. Platinums capabilities rival those of the large, national banking institutions whose focus and personal attention to your needs may go neglected. CREATIVE BANKING SOLUTIONS Whether you have a new idea waiting to be developed, or you have a successful business needing a successful and honest bank to better serve you, Platinum Bank is here with strategic advice and a product portfolio to help you achieve your business goals and dreams. Working Capital Credit Lines SBA Loans Real Estate Finance Commercial Construction Loans Equipment Finance Tailored Business Checking Accounts Money Market Accounts Remote Deposit & Mobile Remote Deposit Online & Mobile Banking Full Suite of Cash Management Products & Services Member FDIC/Equal Housing Lender
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The job skills required for Client Support Specialist (Part Time) include Customer Service, Problem Solving, Attention to Detail, Data Entry, Organizational Skills, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Support Specialist (Part Time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Support Specialist (Part Time). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Support Specialist (Part Time) positions, which can be used as a reference in future career path planning. As a Client Support Specialist (Part Time), it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Specialist (Part Time). You can explore the career advancement for a Client Support Specialist (Part Time) below and select your interested title to get hiring information.
If you are interested in becoming a Client Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Support Specialist job description and responsibilities
Ensure positive client experience through high quality service and communication thereby attaining client retention.
01/29/2022: Spokane, WA
Handle client engagement document control and execute filing system policies.
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They are responsible for the overall results of the support team plus hiring, training, and retention of support employees.
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Support requests pertain to usage questions or clarification of documentation.
02/22/2022: Pascagoula, MS
Client Support Specialists are responsible for ensuring excellent client experiences and thus maximizing business.
03/10/2022: Reno, NV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Support Specialist jobs
Client support specialists must be able to handle a variety of situations with professionalism and tact.
03/02/2022: Cedar Rapids, IA
Communicate clearly with customers.
04/03/2022: Yakima, WA
Positive feedback helps the client progress and move through negative self-talk, ambivalence, resistance and other hurdles.
02/21/2022: Wichita Falls, TX
Aspiring candidates must provide excellent service and meet client needs while offering cost effective technological solutions to the organization.
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Dealing with customers and clients requires a lot of patience, kindness, and understanding.
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Step 3: View the best colleges and universities for Client Support Specialist.
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