Job Description

Job Summary: Warmly greets guests to Peninsula Grill Restaurant to ensure a welcoming and inviting environment for guests to dine. Seats guests, establishes rapport, and assists with restaurant service during busy periods. Follows all Forbes and brand standards.

Job Duties

• Takes reservations via phone and in person. 
• Greets and assists guests in a professional and prompt manner, using guests' names when possible. 
• Seats guests at their tables, establishes rapport in a genuine manner and provides menus. 
• Monitors dining room to anticipate guests' needs. Assists guests or communicates their needs to servers and server assistants. 
• Assists in clearing off and resetting tables during busy periods. 
• Maintains host stand in a clean and organized manner. 

Education and Experience

•  High school diploma or equivalent preferred 
• 1 - 2 years previous experience in a Forbes 4 or 5 star restaurant preferred
• Experience using Opentable preferred 

Skills & Abilities

• Excellent verbal and written communication skills
• Strong customer service focus 
• Excellent organizational skills 
• Ability to work in a fast paced environment 
• Ability to work a flexible schedule, including nights, weekends and holidays 

Physical Requirements

• Ability to stand and walk during entire shift, talk, hear, reach, bend and grasp
• Ability to push, pull, lift, carry or otherwise move items up to 10 lbs.

Benefits:

• 401k after 90 days, fully vested, company match to 3%
• Medical (4 plan choices)
• Dental (2 Plan choices)
• Vision
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• Northwood Hospitality Discounts 

EEO and ADA Statements

The Planters Inn and Peninsula Grill is an Equal Opportunity Employer, committed to maintaining a diverse workforce and an inclusive culture.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job

Source: Northwood Hospitality