Ensure guest satisfaction through dining room cleanliness and attention to guests' needs. Thoroughly and correctly sets up the assigned work station prior to opening and cleans station at end of shift according to AURO and Franchisors operational policies and standards to ensure guest comfort and satisfaction. Completes all necessary side-work as per restaurant schedule. Knowledgeable about all menu items, their garnish, contents and preparation ...
The purpose of the Night Auditor is to audit all accounts to ensure they are in balance, and prepare final reports for management. acts as the third shift Guest Services Agent ensuring maximum room revenues and guest satisfaction, in line with AURO Hotels' standards. Major Responsibilities. Empowered to guarantee guest satisfaction, display hospitality and professionalism to our guests at all times, take pride in representing AURO Hotels professi...
Compile all supplies and equipment needed for each function, ensure that all are clean and in good repair, and report any problems to management. This includes physically transporting tables, chairs, staging, dance floors, portable bars, service ware, serving pieces, carts, linen, and more from storage areas to function area. Complete assigned duties with respect to set-up, and servicing of function rooms/areas. This includes setting up room per ...
Host. Display friendly attitude greeting and seating guests. Seat and present guest with clean menus. Seat all stations equitably assuring equal distribution of parties. Keep reception area clean and neat. Know locations of all outlets and services. Answer phone properly and promptly giving name of restaurant and identifying self. Be familiar with menu items and daily specials, including basic knowledge of food and ingredients. Assist guests in f...
