• Answering Phones
• Responding to Building Emergencies
• Filing
• Faxing
• Data Entry
• Scheduling Appointments
• Assisting in Resident Activities
• Update and Maintain Resident Files and Information
• Order Office Supplies and ensure they are available and stocked
• Enter work orders and file when complete
• Update and Maintain Resident Handbooks
• Assist DOCA with Resident Recertifications - Done Annually
• Must also be willing to be vaccinated against COVID19
• Other administrative and supportive duties as assigned
• Must be accurate and organized and able to perform the same tasks weekly and efficiently and meet crucial deadlines
• Moderate to strong computer skills
• Enjoy working with the public and multiple cultures
• HUD experience is strongly desired.

• Preferred: 2 years college or related work experience in apartment leasing
• Bilingual a plus;
• Ability to handle delicate and emotional situations, which involve applicant’s and resident’s personal situations, with sensitivity and compassion, while maintaining a professional manner;
• Ability to provide excellent customer service, both on the phone and in person;
• Experience in working with the elderly and some knowledge of the aging process preferred;
• Ability to organize and set priorities, multitask calmly and efficiently;
• Knowledge of Fair Housing;
• Able to work within the parameters of the job, be able to enforce and accept documents and rules set forth by HUD;
• Able to accept constructive feedback/criticism and implement changes as discussed;
• Ability to concentrate, pay attention to details, and produce error free, efficient work despite daily interruptions;
• Ability to communicate in English effectively, both in writing and orally;
• Able to perform heavy lifting duties which includes lifting up to 50 lbs., prolonged sitting, repeated bending, squatting, stooping, standing, pushing, pulling movements.
• Must possess strong interpersonal skills as well as good communication, organizational, writing, and problem solving skills;
• Must be flexible and a team player.
• Some property to property travel involved for training and for providing potential residents tours of the apartments and property;
• Applicant must show proof of having completed the COVID19 vaccination series or be willing to be vaccinated with the COVID19 series.

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