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REPORTS TO: Director of Customer Care
LOCATION: Planned PEThood’s Headquarters in Duluth, Georgia
WHY US: Love a GREAT underdog story? You’ve come to the right place!!! Work for Planned PEThood and be part of creating a remarkable future for a terrific organization! We are boots on the ground – helping our communities EVERY.SINGLE.DAY. Join us and help build the environment you dream of. Typically work a four-day work week with Saturdays possible based on workload. Contribute to the effective operation of a high-volume spay-neuter medical team and accomplished wellness team who provide affordable surgeries and well pet care for families and under-resourced shelters. WE HELP KEEP PETS WITH THEIR FAMILIES. We provide health, vision and dental insurance and have a 401K available, along with a customized program to help support mental health. Competitive hourly rate based on experience.
JOB SUMMARY
Accomplished Customer Service Supervisor provides excellent customer care and oversees customer care team members and their responsibilities including managing the flow of patients through check in and check out, communicating with clients and co-workers across departments to optimize patient care, and maintaining the appointment schedule and client accounts. This individual must be highly responsive to the customer’s needs and always seek to find a solution to customer inquiries. Skillfully de-escalates difficult situations as appropriate.
PRIMARY JOB FUNCTIONS
KNOWLEDGE, SKILLS, ABILITIES
REQUIRED
WORK ENVIRONMENT
The offices and operations of a high-volume spay/neuter clinic can be high stress and very busy at times. Exceptional teamwork is key. We typically work a four-day work week Monday through Thursday with a fifth day required on occasion. Planned PEThood is committed to maintaining a work schedule that is satisfactory for individual staff members as well as the overall organization and our communities’ animals and their families.
COME CHECK US OUT!
(Resumes, cover letters and inquiries can be sent directly to dgibson@pethoodga.org OR…if you received this through a service, you may apply through that service – both work!)
Full Time
$100k-130k (estimate)
05/22/2024
07/20/2024
pethoodga.org
Duluth, GA
<25
The job skills required for Customer Care Supervisor include Customer Service, Communication Skills, Customer Care, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Supervisor positions, which can be used as a reference in future career path planning. As a Customer Care Supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Supervisor. You can explore the career advancement for a Customer Care Supervisor below and select your interested title to get hiring information.