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Care. No matter what:
PPLM has been a leader in promoting sexual health for more than 90 years. We believe that all people deserve the information and expert services to make informed, personal decisions that affect their health, their lives and their futures. We are the state’s leading provider of sexual and reproductive health services. We educate families and empower youth to make responsible choices that lead to healthier lives. We advocate for policies that improve sexual health.
Our Commitment to Diversity, Equity and Inclusion:
PPLM believes sexual health is essential to every person’s overall health, well-being and happiness. We recognize that geographical and systemic barriers entrenched in discrimination and stigma prevent people in Massachusetts from having equitable opportunity to choose their own path and access to sexual and reproductive health care. In order to address health equity in communities across Massachusetts in an authentic way, we must start with ourselves. We are taking focused steps to make progress in our own organization. We have embarked on a diversity, equity and inclusion journey that will lead us toward becoming an organization that better reflects our patients and embodies cultural humility. We are wholeheartedly committed to this work.
POSITION SUMMARY:
POSITION SUMMARY:
With oversight from supervisor, the HCA Team Leader provides direct supervision to HCAs to assure they are providing high quality clinical care, providing excellent customer service to patients and colleagues, and complying with standardized workflows and procedures.
The Team Leader helps coordinate staff schedules, reports on operational metrics and assists staff in implementing changes to procedures. The Team Leader conducts regular observations, shares appropriate feedback, and provides onboarding and continuous training of HCA staff. The Team Leader works collaboratively with all health center staff to achieve patient satisfaction and meet health center efficiency goals.
Performs all HCA duties as scheduled.
Compensation: $23/hour
Commitment: 37.5 hours/week
\nESSENTIAL RESPONSIBILITIES
Planned Parenthood League of Massachusetts offers a comprehensive benefit package which includes; health, dental and vision insurance, 11 paid holidays, 403B retirement plan with a 3% employer match, paid parental leave, paid time off, flexible spending accounts and more.
Planned Parenthood League of Massachusetts is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
Full Time
$49k-62k (estimate)
09/30/2023
06/27/2024