What you'll do

We are in search of a skilled Communications and Community Manager to become a part of our team. If you are a tech-savvy expert with a background in social media, PR, and or promotional events, we would love to get to know you.

Our ideal candidate possesses excellent verbal and written communication abilities and excels at crafting captivating content. You should possess strong interpersonal skills, be adept at engaging with customers, and have the capacity to oversee online interactions with our community.

You will be capable of representing our brand as its public persona, overseeing all community communications. To be successful in this role, you should possess a deep passion for social media, stay abreast of new developments and opportunities in the industry, be a strategic thinker and have strong project management skills.

What is expected from you

What you’ll do

• Create and manage the voice of Planisware to build brand presence and awareness within the online community.
• Align all company communications: PR, social media (LinkedIn, Twitter, YouTube) and customer community to create a strong brand identity and increase engagement
• Perform research on current benchmark trends and audience preferences
• Design and implement social media strategy to align with business goals
• Set specific objectives and report on ROI
• Orchestrate content publication across all social and customer platforms.
• Oversee newsletters (customers, prospect, analysts)
• Engage with the online community and respond to comments and requests.
• Relay community feedback to relevant internal stakeholders.
• Devise and implement customer community communication initiatives.
• Network with other departments to stay updated on new marketing initiatives, product, and service developments, and to ensure brand consistency.
• Liaise with external agencies, and journalists to ensure accurate brand representation.

Benefits

• 3 weeks paid vacation
• Paid holidays
• Up to 4 months maternity leave
• Life, short and long-term disability insurance
• Company annual kick-off trip
• 401(k) plan with company variable contribution
• Health, dental, and vision insurance
• FSA plan, including employer contribution
• Cell phone and internet allowances
• Quarterly events/monthly happy hour
• Company charitable donation match
• Community outreach
• Tuition assistance program
• Graduate program