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Opening in April 2024!!!
Reports to: Operations Manager
Job Summary:
As an Operations Lead at Planet Playskool & NERF Action Xperience, you will lead a team of front-line team members, ensuring the efficient and smooth operation of daily activities. Your role will involve overseeing and coordinating tasks, providing guidance and support to team members, and implementing strategies to optimize processes.
Responsibilities include but not limited to:
• Team Leadership:
- Supervise and lead a team of front-line team members.
- Provide guidance, support, and mentorship to team members.
- Foster a positive and collaborative team culture.
• Operational Oversight:
- Monitor and optimize daily operations to ensure efficiency and productivity.
- Implement and enforce operational policies and procedures.
- Identify areas for improvement and recommend innovative solutions.
• Performance Management:
- Conduct regular performance evaluations for team members.
- Provide constructive feedback and implement performance improvement plans as needed.
- Recognize and reward outstanding performance.
• Training and Development:
- Facilitate training sessions for new and existing team members.
- Identify training needs and coordinate professional development opportunities.
- Ensure team members are well-equipped with the necessary skills and knowledge.
• Communication:
- Maintain open and transparent communication channels within the team.
- Collaborate with other departments to streamline communication and enhance cross- functional cooperation.
• Problem Solving:
- Address and resolve operational challenges promptly.
- Collaborate with cross-functional teams to troubleshoot and implement effective solutions.
• Safety and Compliance:
- Ensure compliance with safety regulations and company policies.
- Implement and enforce safety protocols to maintain a secure work environment.
Qualifications:
- Previous experience in a front-line team member role.
- Proven leadership experience, with a track record of successfully leading and developing teams.
- 1 to 2 years prior experience in a Lead/Supervisor role.
- Strong organizational and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Familiarity with amusement/attractions operations is a plus.
- Ability to adapt to a fast-paced and dynamic work environment.
- Flexibility to work nights, weekends, and holidays as the business dictates.
Benefits:
• Competitive salary
• Employee discounts on merchandise and services.
• Opportunities for advancement within the organization.
• Training and development programs.
If you have a passion for providing exceptional customer service and thrive in a dynamic, visitor-focused environment, we encourage you to apply. Join us in creating memorable experiences for our guests!
Planet Playskool and NERF Action Xperience are operated by Brite Management LLC.
Brite Management LLC (Brite) is a leader in delivering location-based entertainment operations and world-class visitor experiences. With a commitment to creating memorable experiences and brand affinity and connections, Brite is the strategic operating partner for numerous global brand entities. These include Planet Playskool, NERF Action Xperience, and Crayola Experience.
Led by a team of industry experts, Brite continues to be a sought-after operating partner for some of the most well-known and innovative brands and experiences globally.
Full Time
$95k-119k (estimate)
04/28/2024
05/11/2024
The following is the career advancement route for Operations Lead positions, which can be used as a reference in future career path planning. As an Operations Lead, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Lead. You can explore the career advancement for an Operations Lead below and select your interested title to get hiring information.
If you are interested in becoming an Operations Lead, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Lead for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Operations Lead job description and responsibilities
A business operations manager plans and organizes the activities of a business, government agency, and non-profit organization.
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Operations managers are usually experienced leaders.
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Operations managers usually have to oversee almost every department of a business.
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They also have a good handle on the staffing requirements of the organization.
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An operations manager needs to make sure focus remains on the organizational objective, rather than the narrow focus of different department and division goals.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Lead jobs
Hence, operations managers need to have great organisational skills.
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An Operations Manager Focuses on Quality.
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An operations manager needs to be a good decision-maker.
03/19/2022: Vincennes, IN
Handle tasks efficiently and avoid procrastination.
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Communicate effectively — and often.
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Step 3: View the best colleges and universities for Operations Lead.