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Customer Service Representative
$40k-51k (estimate)
Full Time 2 Months Ago
Save

Planet Fitness - PF Baseline Fitness is Hiring a Customer Service Representative Near Minnetonka, MN

Job Summary
The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities 
  • Customer Service Representative greets members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including: 
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements 
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • Must be 18 years of age or older.
Physical Demands 
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.
Other
  • Employee Recognition Program
  • Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job Summary

JOB TYPE

Full Time

SALARY

$40k-51k (estimate)

POST DATE

02/13/2023

EXPIRATION DATE

05/13/2024

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Planet Fitness - PF Baseline Fitness
Full Time
$38k-48k (estimate)
1 Day Ago
Planet Fitness - PF Baseline Fitness
Full Time
$38k-48k (estimate)
1 Day Ago
Planet Fitness - PF Baseline Fitness
Full Time
$28k-35k (estimate)
1 Day Ago

The job skills required for Customer Service Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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