SUMMARY:

The Youth Resource Team Lead will coordinate wrap around services to youth and families and oversee Drop-in/Resource Center staff to provide services and support to avoid higher levels of care. Youth Resource Team Lead will assist in making housing/shelter & basic needs available, connection to education, employment, permanent connections and all health and wellbeing services internally and externally. This position requires a strong leader who is effective in working with youth impacted by crisis including trauma, poverty, substance abuse, suicidal ideation, self-harm, threats to self and threats to others. The candidate must be able to train and work cooperatively with others.

CRITICAL COMPETENCIES:

Encourage and practice:

• organization and priority setting
• flexibility
• effective communication with peers and supervisors
• teamwork
• encourage youth to build positive, stable relationships with caring adults and peers
• value of diversity
• understand the impact of trauma and implement learned models to respond in an effective manner
• ability to function as an adult model to young people and to foster an environment of inclusiveness and youth empowerment especially with populations who have experienced trauma
• understand the philosophy and utilize the basic tenets of competency-based and solution-focused approach for working with youth
• know, understand and utilize effectively crisis intervention skills (ability to anticipate, assess, intervene, remediate and stabilize)
• be able to confer and consult with other professionals
• possess and use interview and observation skills
• critical thinking and judgment skills
• effective public speaking skills
• ability to speak about all areas of Pivot services
• ability to use Microsoft Office products, including Word and Excel, as well as be able to perform research on the internet, and input data into PASIS and/or HMIS.

ESSENTIAL DUTIES, RESPONSIBILITIES & EXPECTATIONS:

• Coordinate and lead all Drop-in/Resource Center services.
• Understand and oversee all required documentation needs and data collection.
• Ensure completion of pre and posttest for HOPE scores, Universal Screenings, and required data.
• May provide training and consultation to other parties.
• Provides group or individual intervention for youth and families identified as experiencing crisis, trauma, or needing emotional and/or mental health support or other related issues.
• Cooperates with local, state, federal, and approved private agencies that are involved with youth and family’s health and well-being, including DHS partners
• Develops relationships with community organizations, agencies and therapists to provide parents with referrals.
• Maintains required confidentiality of any wellness or mental health program. Adheres to confidentiality requirements, including FERPA (Education) & HIPPA (Mental Health).

SUPERVISORY RESPONSIBILITIES:

This position supervises TANF Drop-in Youth Advocates

• EDUCATION/ EXPERIENCE
  • possess a 4 year bachelor’s degree from an accredited college or university, in social services or related field, with at least three years’ experience working with youth in need, specifically in crisis intervention, life skills development/teaching and case management.
  • certification as a Case Manager II or III required, if not case management certified must be willing to complete

Must be able to:

• perform assigned tasks.
• adhere to the code of ethics according to certification and agency.
• possess and demonstrate leadership qualities.
• travel to different school-sites to deliver content or services.
• follow Pivot policies and procedures.
• maintain professional development by attending workshops, conferences, earning CEUs/ Continuing education credits, reading relevant material and keeping updated professional records and annual licensure.
• engage in ongoing clinical case consultation with Clinical Director.

• 
  LEADERSHIP, CHANGE MANAGEMENT & PERSONAL EFFECTIVENESS
  • demonstrates a commitment to the vision, mission and the “spirit” of the agency
  • demonstrates compliance to confidentiality/privacy standards as required by the agency and the law
  • demonstrates strong self-initiative and self-motivation
  • demonstrates effective time, organizational and prioritization skills
  • demonstrates team skills and respects differences in others
• LANGUAGE & COMMUNICATIONS SKILLS
  • ability to read, analyze and interpret general periodicals, professional journals and government regulations
  • ability to write reports, business correspondence and maintain accurate statistical data using MS Word
  • ability to effectively present information and respond to questions from groups of youth, employees, management and the general public
• MATHEMATICAL SKILLS
  • ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
  • ability to compute percentages, rates, and averages
  • ability to interpret graphs and statistical data
  • ability to use MS Excel
• REASONING ABILITY
  • ability to define problems, collect data, establish facts, and draw valid and accurate conclusions
• OTHER QUALIFICATIONS

Applicant must:

Applicant must:

• possess Case Management I or III certification or be working toward certification
• possess and produce a valid Oklahoma Driver’s License and current vehicle insurance verification
• must obtain and maintain CPR and First Aid Certifications

ESSENTIAL FUNCTIONS & PHYSICAL REQUIREMENTS:

• 
  Physical Demands:
  • Includes standing, walking, bending, carrying, lifting, hand and finger dexterity, kneeling, vision and hearing.
    • Sedentary: heavy
    • Standing and walking: must be able to walk/stand 50% of the time
    • Bending: bends and stoops up to 100 times per day
    • Carrying: may carry up to 50 lbs. May move equipment (average push force 20 lbs.)
    • Lifting: with assistance, lifts, moves and/or transfers patients who may weigh up to 300 lbs.
    • Pushing: average push force of 20 lbs. per day
    • Reaching: reaches overhead up to 50 times per day
    • Hand/finger dexterity: may apply pressure with hands. May utilize keyboard up to six hours per day.
    • Kneeling: may assume hand/knee position up to 25 times per day
    • Vision: must be able to see in order to read, write, provide client care, supervision and assess client condition
    • Hearing: must have hearing sensitivity, aided or unaided, sufficient to hear low level conversations of clients and equipment alarms set at usual levels. May utilize telephone three to five hours per day
• Environmental Conditions:
  • Includes exposure to hazardous risks and work environment conditions: moderate
    • Moderate exposure to hazardous risks, including potential for exposure to infections and communicable diseases, blood and body fluids, and electrical equipment
  • Potential for bodily injury related to lifting or incidents of workplace altercations
  • Must follow universal safety precautions
  • Exposed to constant interruptions, noise, disagreeable odors and assorted chemicals
  • Exposed to contact with adolescents who may exhibit physical and behavioral outbursts related to mental health conditions