Pittsburgh Technical College is Hiring a Public Safety DIspatcher/Administrator Near Oakdale, PA
COMMITMENT TO MISSION
This position has an obligation to uphold the mission of Pittsburgh Technical College (PTC). The characteristics of professional communication, diversity, integrity, leadership, stewardship, respect, and accountability are essential. This key executive should possess strong personal and professional acumen.
ABOUT PTC
Pittsburgh Technical College is a private, non-profit, regionally accredited institution committed to a higher standard of educational excellence focused on academic and professional success. Located on a beautiful 180-acre campus in in Western Pennsylvania, PTC was founded in 1946. PTC awards associate and bachelor’s degrees and certificates within 10 Schools and 30 Programs. PTC offers a college experience that is empowering and culminates in internships and clinical rotations for on-campus, degree-seeking students.
PRIMARY DUTIES
Using complex systems to monitor PTC property and personnel including cameras and computer software
Providing support for public safety and other departments within the building, as well as, outside agencies requesting information
Performing general office duties including answering phones and emails
Providing customer relations as first point of contact in department
Understand, interpret, review, update, and follow all policies, procedures, and protocols of the PTC Public Safety dept.
Understanding various state and federal regulations including FERPA, the Clery Act, and FEMA/NIMS
Overseeing student workers and interns.
Monitoring public social media accounts for PTC and the Public Safety Department
Scheduling appointments, meetings, and maintains department calendar
Attending various meetings and interviews while taking notes
Maintaining department’s filing system. Prepares and maintains all personnel and training files
Processing all department invoices for payments and/or purchase orders
Typing and entering data into computer daily
Maintaining office supplies
Maintaining communications logs
Having a thorough understanding of Emergency Management
Understanding communications protocols for radios
Corresponding with alarm companies regarding PTC’s fire system and provides the code upon a fire alarm activation
Providing information to students, staff, faculty, and outside agencies
Actively looking for various training programs
Ability to operate computers, printers, and fax machines
Proficient in Microsoft Programs (teams, excel, word, etc.), Outlook, Google docs, Adobe Acrobat
Providing troubleshooting for technology related issues
Ability to effectively communicate with others written and orally
Ability to work independently without close supervision
Ability to maintain the integrity and confidentiality of this position
Contribute to PTC's overall success by performing additional duties as needed
EDUCATION REQUIREMENTS
Associate degree in Criminal Justice, Administration, Public Policy, Emergency Management, or related field
EXPERIENCE REQUIRMENTS
Completion of FEMA Emergency Management Institute courses:
IS-100: Intro to Incident Command Systems
IS-700: An Intro to National Incident Management
IS-800: An Intro to National Response Framework
IS-230: Fundamentals of Emergency Management
First-aid, CPR, and AED Certified
Dispatcher training and APCO certification preferred
Knowledge of PA Act 235
PA Act 235 Certified with firearms, preferred
Familiarity with Public Safety Procedures, preferred
Must be comfortable and familiar with technology such as computers, printers, CCTV systems, handheld radios, etc.
WORK SCHEDULE
Full time; 40 hours per week.
M-F 8:30 am-4:30 pm
COMPENSATION
PTC offers a competitive salary and benefits package
Payday is last working day of the month
TRAVEL
Minimal
ADDITIONAL FACTORS
Must successfully complete criminal background and credit check prior to starting position.