Pirate Pediatrics, an established pediatric practice, in Greenville, NC is looking for an exceptional medical receptionist to join our Pirate Crew. Established in 2012, Pirate Pediatrics has seen amazing growth over the years. We believe in our crew members and your ability to help us provide high quality and compassionate care to the children of Pitt County. For more information on our practice please visit www.piratepediatrics.com

General Information:

Full Time

Medical/Dental Insurance

Retirement

Position Summary:

Medical receptionist handles and routes all incoming calls, greets patients and families, is responsible for insurance verification, cash collections, and correct handling of patient information.

Responsibilites:

- Receives patients and families and provides assistance with scheduling appointments and patient registration

- Greets patients and families in a courteous and professional manner

- Follows proper patient check in procedure including gathering demographic and insurance information

- Ensures that required visit documentation are received and delivered to needed parties

- Creates and maintain patient's electronic medical record as needed

- Answers non medical questions and provides non medical instructions

- Ensures referrals are available and coordinates exchange of medical information

- Collects and verifies patient insurance information via electronic medical verification tool and online payer portals

- Coordinate care with insurance companies as needed

- Communicates with patients and families regarding financial responsibilities and collects payments such as personal balances and co pay amounts

- Conducts appointment reminder and needed visit calls

- Follows HIPPAA policies at all times

- Participates in company sponsored safety programs

- Other duties as assigned

Other:

- High School education or equivalent

- Competent in use of basic office equipment

- Ability to communicate effectively and remain professional when interacting with potentially hostile patients and family members

Job Type: Full-time

Pay: $10.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Overtime

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person