Description

Summary:

Provides beverage service to guests in prompt, courteous manner, taking steps to ensure superior level of customer satisfaction and inspire future patronage. 

Essential Duties and Responsibilities include the following: (Other duties may be assigned).

• Provides customer service to Pioneer Crossing guests in efficient, courteous manner, endeavoring to remember frequent players and establish personal contact in order to make guest feel comfortable and welcome.
• Understands and promotes the player tracking program and other casino promotions.
• Takes and delivers drink orders accurately from customers in casino.
• Ensures that customers are playing at the slot machines with minimum bet or greater prior to serving drinks.
• Gives drink order requests to bartender.
• Removes empty glasses and bottles from casino area. Empties ashtrays, cleans ashes and spills on slot machines. 
• Complies with all Federal, state, and local laws pertaining to alcohol and safety.
• Reports or corrects unsafe work environment conditions immediately upon discovery to uphold safety and cleanliness in the work environment.
• May be asked to assist with Jackpot payouts.

Requirements

Qualifications:

Education/Experience:

Must be 21 years of age and able to obtain and maintain a Nevada Gaming Registration.

Language Ability:

Must be able to communicate effectively in English language.

 Working knowledge of alcoholic drinks.

Reasoning Ability: 

Ability to represent property with a friendly, positive, helpful approach.

Ability to meet company grooming, hygiene and appearance standards.

Ability to interact with management, employees and guests in an efficient, effective, courteous manner.

Certificates and Licenses: 

Gaming Control Board Registration

Physical Requirements 

• Must be able to lift up to 30 lbs. and carry serving trays.
• Must be able to stand, walk, bend, and move freely throughout congested areas of casino.
• Ability to work while being subjected to tobacco smoke and noise from casino environment.
• Able to stand and walk for long periods of time.