Pinnacol Assurance does just one thing, and does it better than anyone: provide caring workers’ compensation protection to Colorado employers and employees. And while we may be a little biased, we believe that our work shapes communities and changes lives.

We have big hearts and love big ideas. We celebrate continuous improvement, innovation, compassion, teamwork, integrity and excellence. Speaking of celebrating, we love having fun at work. We host holiday parties, on-site painting classes, and employees love our yoga classes and book club, too.

What you’ll do:

Process all inbound and outbound mail, and complete data entry within the daily work rotation.

Essential Duties/Responsibilities:

• Print and sort correspondence to be mailed out and run through folder/inserter to envelope and postage it accurately and timely
• Print and cut envelope stuffers from a saved database on the printer
• Conduct end of day clean up and backstock check and send out email checklist
• Slice open incoming mail and open and sort mail into predefined categories to be scanned
• Scan in mail by category, performing basic quality control to ensure good scans and routing to applicable recipients
• Handle incoming payment checks according to set procedures, including making copies of the checks, scanning images of them, and mailing checks to other recipients for handling
• Answer doorbell and sign for packages, then check in, sort, and deliver packages
• Open and sort bills received by type (e.g. HCFA vs. UB vs. Other) and compile into batches then scan and perform quality control on scanned images
• Process batches of bills electronically, including classifying documents and performing basic quality control for document order
• Check emails received by the department and print attachments in order to envelope and postage them
• Process electronic letter jobs, entering information from the letter such as address in order to produce an accurate pdf output that is then printed and mailed
• Assemble and mail orders for company collateral
• Access medical records fax queue and accurately index each medical record by splitting complete faxes and tagging with claim number, date of service, and a document type from a prepopulated list
• Generate packets of correspondence and medical records and combine to create copy jobs, then sort and order records and mail or email packet

Additional Duties:

• Perform backup for other functions as required
• Perform other duties as assigned 

What you’ll bring to the table:

• High School Diploma or GED required. Completion of a degree is strongly encouraged and supported.
• Scanning experience in a large volume scanning operation is preferred.
• Working various/multiple function in scanning operations is a plus.
• Data entry skills, including 10-key typing, are preferred, but not required.

Competencies:

• Attention to detail: Working in a conscientious, consistent and thorough manner.
• Customer focus: Providing service excellence to internal and/or external customers.
• Interactive communication: Listening to others and communicating articulately, fostering open communication.
• Problem solving: Identifying problems and the solutions to them.
• Resilience: Remains energized and focused in the face of ambiguity, change or strenuous demands.
• Stress management: Maintaining effectiveness in the face of stress.
• Teamwork: Working collaboratively with others to achieve organizational goals.

Work Environment/Physical Activities:

• Regular attendance required.
• Extensive scanning, telephone, and computer work in an office environment.
• May lift up to 50 pounds on a regular basis.

Disclaimer:

This description is not an exhaustive list of all duties, responsibilities or qualifications associated with this job.

We can’t do our work without people like you.
Our employees are extraordinary and committed to making a difference. Here’s some of the ways we show our appreciation.

• Our benefits go beyond the basics. You’ll get to choose from diverse benefit offerings for medical, dental and vision.
• We care about each other. We enjoy a positive, collaborative work environment. We are hard workers and high performers.
• Take a day (or 20!) off. Enjoy 20 paid days off your first full year plus eight paid holidays annually.
• Take care of yourself. Sign up for unique wellness programs, including on-site, company-paid fitness facilities and classes
• Get your learning on. We promote a learning culture to help you master your current job and cultivate the skills of the future through a variety of on-site, online, and off-site professional development opportunities.
• Give back and get paid. Through our employee volunteer program, Pinnacol in Action, employees receive paid time off to volunteer with Colorado nonprofits.
• Share in our success. You’ll have the opportunity to earn a quarterly incentive, up to 20 percent of your annual base salary, when your team exceeds their goals and objectives.

When we find the right person, we try to put our best foot forward with an offer that excites you. We consider what you’d like to be paid, the skills and experience you bring, what similar jobs pay in the Denver area and make sure there’s equal pay for equal work among those you’ll be working with. The compensation amount for this role is targeted at $20.69 - $21.86. Final offer amounts are determined by multiple factors including your experience and expertise and may vary from the amounts listed above.

Want to love your work? Apply today!

This posting will close 15 days after being published. Closing date is set to be 3/22/2024.