11 Senior Technical Support Engineer Jobs in Denver, CO
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Ping Identity External Job Board is Hiring a Remote Senior Technical Support Engineer
- Assist with escalated customer engagements
- Investigate issues and queries using the existing bodies of knowledge and test labs
- Manage customer expectations
- Communicate frequently and proactively follow up with the customer by phone, email and internet meeting systems
- Actively participate in our community system (public facing Q&A)
- Contribute to our knowledge base
- At least 2 years of technical support with Ping Identity's products.
- Advanced technical proficiency with PingFederate and either PingAccess or PingDirectory
- Linux-based or Windows server OS management
- Lightweight Directory Access Protocol (LDAP) and Directory Services
- Networking inc Load Balancers, Firewalls, IP, DNS
- PKI, X.509 certificates
- Internet Protocols (HTTPS/SSL/TLS etc)
- You can troubleshoot web-based applications (through HTTP Tracing tools and log analysis) in browsers and applications servers
- Experience with APIs (knowledge of REST and SCIM)
- Experience with scripting languages
Job Summary
Full Time
$55k-75k (estimate)
03/17/2024
04/10/2024
The job skills required for Senior Technical Support Engineer include Technical Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Senior Technical Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Senior Technical Support Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Senior Technical Support Engineer positions, which can be used as a reference in future career path planning. As a Senior Technical Support Engineer, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Technical Support Engineer. You can explore the career advancement for a Senior Technical Support Engineer below and select your interested title to get hiring information.
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