The Academic Success Counselor performs a variety of student counseling and advising services. Assists students with decision-making processes relating to academic and personal goal achievement. Supports College environment to engage students in a process that aids and guides decision-making regarding career, academic, and educational options and opportunities using various assessments and tools.

The work schedule for this position is flexible and may include working evenings and weekends.

Duties and Responsibilities:

• Assists students with general information concerning academic advising, admissions, assessment, career services, general financial aid, graduation services, international student services, new student orientation, registration and retention of developmental education students
• Coordinates communications between students regarding student academic success towards achieving academic, career and personal goal attainment
• Provides academic success counseling including study skills, time management, goal setting, testtaking strategies and test anxiety management with a focus on persistence, retention and completion
• Develops and maintains academic advising caseload for programs within the division
• Provides crisis counseling to provide stabilization and makes referrals to resources outside of the College. Facilitates behavioral workshops to support student health and relationships
• Provides case management counseling to high need populations
• Responds to requests for Information in assigned program area
• Creates, schedules, and conducts counseling orientations, group advising sessions and events including internal and external partnerships
• Provide academic advising and counseling to students which includes student assessment and referral to college and community resources and support services as needed
• Performs all other duties and responsibilities as assigned or directed by the supervisor

Job Requirements:

• Master’s degree with an emphasis in Counseling, Psychology, Social Work or related field and
• Three to five years of related experience with career and personal counseling

The ideal candidate will have the following knowledge, skills and abilities:

• Knowledge of advising and counseling practices as well as college policies and procedures
• Knowledge of internal and external customer service principles and practices
• Knowledge of principles and methods for promoting programs and services
• Knowledge and application of various instructional methodologies
• Skill in analyzing data and drawing conclusions
• Skill in effective communication (both written and oral)
• Skill in organization, coordination and management
• Skill in public speaking
• Ability to develop and maintain effective and positive working relationships