Patient Care Coordinator

FullTime Benefits Eligable

Siler City Community Health Center

JOB SUMMARY

Will be cross-trained to perform the following functions for the patient-check-in, registration, billing, referral, medical records and appointment scheduling. Provides excellent customer service.

MINIMUM QUALIFICATIONS

Education: High school diploma.
Experience: One to two years of customer service or health care experience preferred. Excellent communication skills required.

PATIENT POPULATION SERVED

Pediatric, Adolescent, Adult, Geriatric (Diverse).
PHYSICAL DEMANDS/ WORKING CONDITIONS
Ability to maneuver physically, lift moderate amounts, sit and stand, reach upward with a normal range of motion.

JOB RESPONSIBILITIES
Check in patients including gathering, completing and documentation of accurate data such as PCP, address and insurance verification into Electronic Medical Records system
Assures completion of the registration process
Check-out patients and complete necessary close documentation
Answer center telephone calls in a timely, professional and efficient manner
Demonstrates an understanding of HIPAA and release of medical information
Pull and file medical records as needed
Refer patients to external specialty practices as necessary
Schedule patient appointments
Work in coordination with the Site Director and the Center Manager to correct denied claims and assure a minimal individual error rate
Attend Center staff meetings and other corporate training/meetings as required
Administrative Duties – All other duties as assigned.