Job Overview:
We are seeking an experienced Operations Manager to oversee and manage our company's operations. The Operations Manager will be responsible for

• Responsible for the day-to-day operations of the practice
• Significant HR involvement to include hiring, discipling, firing, and coordinating the training of staff
• On-boarding of all new staff members to include new providers
• Assisting with establishing and overseeing policies and procedures both clinical and non-clinical for the practice
• Works with IT to maintain functionality and equipment
• Works with EMR (EPIC) to improve/maintain functionality and workflow
• Point of contact for all outside vendors, including hospital resources and building maintenance
• Acts as a liaison with leadership, vendors, patients, and other facility staff
• Works with management team and department leads to improve work flows in the office
• Track and report quality measures to CMS and CIN groups
• OSHA/HIPAA compliance

Qualifications:
Required: High School Diploma with a minimum eight (8) years of experience at medical practices (two of which must include supervisory/management experience). Experience with EHR strongly preferred.

Preferred: Associate’s Degree or higher in Business Management or related field with three (3) years of experience at medical practices (two of which must include supervisory/management experience). Experience with EHR strongly preferred.

Knowledge, skills, abilities:

• Demonstrates knowledge of third-party billing and medical necessity guidelines including Medicare, Medicaid, and Managed Care.
• Knowledgeable regarding relevant insurance regulations and familiarity with the Health Insurance Portability and Accountability Act (HIPAA).
• Knowledge of business management.
• Knowledge of policies and procedures to accurately answer questions from internal and external customers.
• Computer skills to include Outlook, Word, Excel, PowerPoint and EPIC (or similar).
• Strong human resource skills.
• Well-developed verbal and written communication skills required for preparation of official business correspondence.
• Experience with conducting regular meetings with physicians, staff and other invited guests/speakers.
• Skilled for establishing and maintaining effective working relationships with other employees, patients, organization, and the public.
• Demonstrates ability to act independently and with good judgment. Must have critical logic and thinking skills.
• Ability to communicate in writing, over the telephone, and in person with office staff and outside vendors.
• Ability to troubleshoot, problem solve and correct errors.
• Ability to conceptualize work flow, develop plans, and implement appropriate actions.
• Ability to operate standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Job Type: Full-time

Pay: $50,000.00 - $700,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Augusta, GA: Relocate before starting work (Required)

Work Location: In person