Customer Journey Analytics Analyst (leveraging Adobe CDP/CJA):

• Support the strategy and governance roadmaps for development of CJA (Customer Journey Analytics) in the Adobe Experience Platform

• Lead discovery sessions with journey analytical teams to design Adobe CJA data view configurations, filter and metric definitions, and dashboard requirements

• Create and maintain CJA data view configurations, and filter and metric definitions

• Support enforcement of governance related to maintaining data source quality and AEP component definitions leveraged in CJA

• Provide platform best practices and POC dashboards for journey analytics teams

• Create and maintain dashboards reporting campaign platform performance

• Maintain documentation on operational processes, workflows, and training

• Maintain strong connectivity with the Digital Technology, Enterprise Data & Analytics development teams, as well as the Customer analytic teams (on-site)

• Recommend requirements to maintain and enhance the platform