Real Life Professionals Wanted

Being a great Leasing Professional takes what you’ve already got: Problem solving; organizing; scheduling; giving a great first impression and making it last; building, strengthening, and enriching personal relationships: The stuff you do every day to keep your world running. You’re a pro at Real Life, so you’re already our perfect candidate.

At Phillips Management Group, we know that any success achieved is directly attributable to our people. We value our team members and believe in a work culture that empowers and rewards as you create your personal version of success within the company. We believe our growth depends on both the proven success of our shared experiences and also on the fresh input from those with unique knowledge from outside of our industry. With a balanced approach of team support and the freedom to rethink current processes, you’ll discover a career that offers purpose, opportunities for advancement and ultimately, the challenge to constantly improve upon what we do best - create better communities. Learn more >>>

Leasing Professional Position Overview:

As a Leasing Professional, you are often the first person that potential residents meet. You’ll guide them through the application process and show them how your communitywith its fabulous amenities, fantastic location, and comfortable floor plansis the place they’ll want to make their home.

Once residents move in, you’ll keep building a relationship with them, listening to their comments and concerns and taking point to resolve their issues; scheduling their maintenance requests and following up on repairs; planning socials and functions for everyone to enjoy; and keeping up with the general administration of running the office.

How You'll Contribute to The Workplace:

Include the following, but are not limited to:

• Leasing
  • Greet prospects
  • Knowledge of required telephone and sales techniques
  • Full knowledge of current rental rates, sizes, locations and all property amenities
  • Knowledge of competitive properties rent levels, features and amenities
  • Manage the application process for residents
  • Assist prospective residents with application as needed
  • Ensure follow-up with all residents, prospects and applicants in a timely manner
  • Ensure model, if applicable and target apartments are ready for show
  • Ensure office is ready to open daily; maintain a clean office and work area
  • Distribute all company or community-issued notices timely, as necessary
  • Ensure apartments are ready to move-in on agreed date
  • Monitor lease renewals. Distribute and follow-up on lease renewal notices
  • Secure resident signature(s) on appropriate paperwork prior to move in and orient new residents to community
  • Represent the company in a professional manner at all times
  • Adhere to all local, state and federal Fair Housing guidelines
• Resident Retention
  • Receive all telephone calls and in-person visits
  • Listen to all resident’s requests, concerns and comments
  • Prepare and complete maintenance service requests accurately and in a timely fashion
  • Following up with residents after maintenance work is performed for quality assurance
  • Maintain open communication with Property Manager, Maintenance Supervisor, and Maintenance Technicians
  • Contribute to cleanliness and curb appeal of the community on continuing basis
  • Assist in planning resident functions as directed by the Property Manager
  • Enforce policies of the community
• Administrative
  • Know how to effectively operate computers and the company software; including but not limited to Microsoft Office applications, Real Page products and other related software and/or internet-based applications
  • Understand the lease and credit report application processes
  • Accept rental payments
  • Comply with all federal, state, and local laws, as well as all company policies, procedures and regulations
  • Ensure all required data entry is correct and completed in a timely fashion, as directed
  • Assist in lease transactions

How We Reward & Support You:

• Providing personalized career growth opportunities through ongoing educational classes and industry certifications
• Ongoing leasing training opportunities (in-house) and with local apartment associations
• Rewarding with competitive pay and benefits. Ask about a sign-on bonus!
• A full benefits package: Retirement matching plan, health insurance package, life insurance plan
• Personal Time Off Plan
• PMG Gives Back Opportunities through philanthropic initiatives, such as Toys for Tots, food drives and more.

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High School Diploma or equivalent
• Position prefers a minimum two (2) years’ experience in residential property management