You haven't searched anything yet.
Description
Customer Service Advisor Full Time (39 hours per week) - Remote Working Available - 12 Week Fixed Term Contract - START DATE ASAP - £22,247.16 pro rata
12 Week Fixed Term Contract. Start date ASAP.
At Pets at Home, we have an ambitious plan to become "The Best Pet Care Business in the world", and a key part of delivering this in a sustainable way will be our most cherished assets : our People and our Culture.
We are a business built on strong values and behaviours which guide everything we do. These are the foundations that will help us to deliver Our Better World Pledge, to create a better world for pets and the people who love them.
We are delighted to have recently won "Best Place to Work" and "Best Retailer" at the Retail Week Awards! These are prestigious awards within the Retail Industry, and we couldn't be prouder to be winners.
We were also shortlisted in three 2021 Personnel Today Award categories, including "Employee Benefits Award", "Family Friendly Employer of the Year", and we were also winners of the "HR Team of the Year award"!
The Pets at Home Group includes over 450 stores, over 310 Groom Rooms and 440 First Opinion Vet Practices. It's fast-paced, innovative, fun, and we put people at the very heart of everything we do.
Our culture is friendly and inclusive. Each one of our teams is unique because we welcome everyone, and everyone can be themselves.
If you share our belief that together 'we're better with pets', we'd like to hear from you, whatever your background or circumstances.
Pets and Customers are at the heart of everything we do and this ensures they receive the great service they deserve. We’re looking for passionate people to join us and work in our Customer Services Team where, whether working remotely or in our Support Office, you will deal with many different types of queries and work hard to meet our customer’s needs.
We are committed to making every interaction matter.
Hours of Work :
Our operating hours are Monday to Friday 9 am - 8 pm, Saturday 9 am - 7 pm, Sunday 9 am -6 pm. Applicants must be able to work a 2-weekend shifts out of 4
Your Benefits
We reward and recognise our colleagues in ways that matter to them.
Our benefits reflect our support of your mental, emotional, and financial well-being, both now and in the future. Here are some of our benefits which may be available to you :
You can also nominate your colleagues or teams to win colleague or team of the month!
An award of free shares each year; and access to join our Sharesave scheme for colleagues to save a chosen amount of money every month for 3 years to purchase shares at a 20% discounted share price.
Please note that we reserve the right to close a vacancy before the closing date due to the large volume of applications that we may receive.
It’s important that our team can manage application levels whilst offering a positive candidate experience.
Last updated : 2024-03-24
Full Time
$36k-45k (estimate)
03/25/2024
03/26/2024
petsathome.annualreport2016.com
WILMSLOW
3,000 - 7,500
2014
SHARON EMMA FLOOD
$1B - $3B
The job skills required for Customer service advisor include Customer Service, Communication Skills, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service advisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service advisor positions, which can be used as a reference in future career path planning. As a Customer service advisor, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service advisor. You can explore the career advancement for a Customer service advisor below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Advisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Advisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Advisor job description and responsibilities
They’re also known for soft skills such as Communication skills, Computer skills, and Customer-service skills.
02/21/2022: Long Beach, CA
Listened attentively to customers needs to ensure a positive customer experience.
03/01/2022: Fort Lauderdale, FL
Telecommunications companies and other service providers recruit customer service advisors who are tasked with helping customers deal with technical problems.
12/19/2021: Helena, MT
Service representatives receive basic technical training and attempt to help customers resolve minor problems over the phone.
02/11/2022: New London, CT
Customer complaints are often assigned case numbers that are used to track the progress of each case.
02/28/2022: Portsmouth, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Advisor jobs
Provide customers with solid solutions that meet their needs.
12/12/2021: Chico, CA
Provide technical support to clients; troubleshoot systems.
03/03/2022: Lincoln, NE
Promote service retention while reducing cancellations.
02/24/2022: Biloxi, MS
Stop Complaining About Missed Calls.
02/04/2022: Fort Smith, AR
Confident with the ability to communicate to customers, colleagues, and staff at all levels.
02/13/2022: Santa Rosa, CA
Step 3: View the best colleges and universities for Customer Service Advisor.