job description

• You help build teams and believe that teamwork is critical for long lasting success

• You lead by example, are responsible and thoughtful, creative and energized
• Your delivery-focus is always on the most memorable customer experience

• You understand how important it is to get buy-in, and so you are patient and deliberate with your communication, able to adjust and change wherever necessary

• Great networking and relationship management skills.

• Proficient in MS Word, Excel, PowerPoint, Outlook, Blackberry, IPAD, etc.
• Technologically savvy
• The preferred candidate is fluent in multiple languages to better service the New York Store's client base; preferred second language is Mandarin.

• Create a Welcoming Environment
• Immediately welcomes customers as they enter the area and proactively offers assistance
• Provides a dynamic service presence to each location
• Skilled at asking appropriate questions to identify a customer's needs in order to effectively provide them guidance or directions
• Knowledgeable of store layout, current merchandise assortment and able to direct Customers to the appropriate area
• Elevate the Shopping Experience
• Able to quickly assess customer needs in terms of: special occasion, vendors/product of interest, special language needs, how much time customer has, etc.
• Has a strong network of Style Advisors throughout the store and leverages these relationships to pair the right Style Advisor to a new customer based on the customer's needs
• Thoroughly knowledgeable on all in-store services and proactively offers the appropriate service to a customer to further personalize and enhance their shopping experience
• Problem Solve
• Demonstrates a high level of energy and the ability to multi-task in a fast-paced environment
• Able to understand a customer's concerns and quickly determine solutions with limited supervision
Your Life and Career at HBC:

• Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
• A culture that promotes a healthy, fulfilling work/life balance
• Benefits package for all eligible full-time employees (including medical, vision and dental).
• An amazing employee discount
Salary and Other Compensation: The hourly rate for this position is between $18.68 – $23.35 per hour. Factors which may affect starting pay within this range may include geography/market, skills, experience and other qualifications of the successful candidate.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).