Job Summary: Produce clerks are responsible for ensuring the produce department is well-stocked for our customers. S/he must assist in receiving, storing, and stocking of products while guaranteeing proper product rotation and quality. S/he must be familiar with store products and their locations in order to assist customers in locating items. As a PFM team member is able to exemplify Pete’s Four Pillars of Value, Aesthetic, Quality, and Customer Service.

Essential Job Responsibilities

• Produce Team Members have the responsibility of providing all guests with exceptional customer service.
• Must ensure all service standards are frequently met and often exceed company expectations.
• They must possess the knowledge and training of how to effectively handle and stock produce products.
• Rotate and monitor quality of products and signs, stock and merchandise products in their department, build product displays, and handle product damages and credits according to company policy.
• Responsible for completing all stocking and clean-up duties in an efficient and timely manner.
• Assist with the actual store operation activities such as cleaning or hanging signs, depending upon business needs.
• Assist in back-stock, and ensure the timely return of all items.
• Other duties as assigned.

Education/Certifications

• High School Diploma or G.E.D. with 0-3 years of experience in grocery store or similar retail environment.
• Must have a valid and up to date Food Handler’s Certificate.
• Demonstrate knowledge of department functions.

Other Knowledge, Skills, and Abilities

• Must be capable of providing and modeling exceptional customer service.
• Must have excellent communication skills in order to communicate effectively with customers, store leadership, and fellow-team members.
• Must be detail oriented, self-motivated, and able to work independently or in groups.

Work Environment/ Physical Demands

• Must have the physical ability to stand for extended periods of time, bend, climb, balance, stoop to grasp objects, kneel, crouch, crawl, frequently push/pull up to 100 lbs., frequently lift and/or move loads up to 50 lbs., and occasionally lift 75 lbs.
• Ability to enter the coolers and freezers thereby being subjected to and withstanding frequent temperature changes for extended periods of time.
• Occasional high stress when dealing with systems/customers/staff.
• Able to work a flexible schedule with various shifts, including weekends and holidays, as determined by the store/business needs and as required to ensure adequate store staffing.
• Must have reliable source of transportation.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.