Pet Food Express is seeking an HR Office Assistant who combines a proactive, detail-oriented approach to administrative support with the dynamic responsibilities of office coordination. This critical role involves managing the clerical tasks for our Payroll and Human Resources Department while ensuring our office environment runs smoothly and efficiently. Reporting to the Sr. Payroll and Benefits Manager, the HR Office Assistant will be a central figure in our team, working closely with individuals at all levels of the organization. We are in search of a candidate who demonstrates meticulous attention to detail, unwavering confidentiality, and the ability to work diligently on their own and also collaborate effectively as part of a team. This position is designed for someone who can take initiative, exercise good judgment, and commit to service excellence in a fast-paced and evolving workplace.Please Note: The HR Office Assistant is an on-site position located at our corporate headquarters in Concord, CA. Candidates who are remote or outside of reasonable commuting distance will not be considered at this time.
Responsibilities

• Perform comprehensive administrative duties; maintain and update payroll records, ensuring documentation is uploaded into the HRIS system and that all records, both paper and electronic, are kept up-to-date.
• Provide exceptional reception services in line with company standards, from professionally greeting visitors to skillfully managing incoming calls.
• Handle incoming and outgoing mail and packages, including managing deliveries and courier services.
• Oversee the ordering and inventory of office supplies to maintain a well-stocked and functional workplace environment.
• Manage the organization and processing of HR department credit card statements and receipts, ensuring accurate tracking and timely reconciliation of all related expenses.
• Aid in the organization of company events, including catering arrangements for townhalls, executive meetings and providing support with event planning and execution.
• Manage set-up, ongoing tasks and related reporting for employee-related services such as employee discounts, service awards and new hire swag.
• Ensure the security and confidentiality of HR records, while also supporting building security tasks, such as visitor control.
• Assist with miscellaneous administrative tasks including filing, faxing, sorting mail, and managing HR-related inquiries and communications.
• Contribute to the team effort by completing any additional duties or projects as assigned.

• 1 - 2 years of experience in a high volume clerical, payroll, or HR role.
• Associate's Degree in Human Resources or a related field is preferred.
• Familiarity with Human Resources procedures and practices.
• Acute attention to detail, combined with strong numerical and organizational skills.
• Excellent time management abilities with the aptitude to prioritize and complete numerous tasks, adhering to strict deadlines.
• Highly effective communication and interpersonal skills, with a focus on customer service responsiveness and urgency.
• Proficient with Ceridian Dayforce (preferred), Microsoft Office suite, and capable of adapting to new software systems.
• Strong ethical conduct with regards to confidentiality and privacy.
• A team player who can also work independently, initiating and exercising sound judgment.
• Enthusiasm and ability to work on-site M-F from our corporate office in Concord, CA, and a consistent record of punctuality and reliability.

The salary range for this position is expected to be $23.00/hr - $25.00/hr. Pet Food Express determines starting salary based on many factors, including but not limited to, local market rate, the qualified pool of candidates, internal compensation practices, a candidate’s actual skills and experience.

About the Company

We're Pet food Express, and we're transforming our customers' relationships with their pets. How? With exactly-right products, helpful services, and expert advice for even the toughest pet problems. Since 1986, our commitment to purpose over profits has driven our decades-long history of continuously strong growth. We do what's right for our customers and their pets. Everything else follows. Sound like the right fit? We'd love to hear from you.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities.

Pet Food Express is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, sexual orientation, gender identity, or any other characteristics protected by applicable law. This applies to all Pet Food Express activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. Pet Food Express also provides reasonable accommodation of religion and disability in accordance with applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees. Pet Food Express is a place where everyone can learn and grow. However you identify and whatever your background, please apply if this is a role that would make you excited to come to work every day.

For applicants in our San Francisco, or Los Angeles locations: Pursuant to the San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.