About Us: With over 45 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care. Our priority lies in ensuring exemplary patient care while fostering a supportive and empowering workplace culture for all team members.

Why Choose Us:

At Personal-Touch Home Care, we are committed to creating a rewarding and fulfilling experience for our team members. Our established history and reputation provide a stable and trusted foundation for your career. Join us in positively impacting the lives of our patients and their families. As a member of our team, you will enjoy a wide range of benefits that enhance your overall well-being and support your career growth. They include:

Employee Recognition Programs: We acknowledge and celebrate your contributions.

Comprehensive Health Benefits: We offer an inclusive package with Medical, Dental, Vision, Accident, and Long-Term Disability Coverage to ensure access to quality medical care while promoting overall wellness.

Generous Paid Time Off: We provide generous paid time off to ensure you can recharge and return to work refreshed, leading to greater productivity and job satisfaction. We support a healthy work-life balance.

Retirement Benefits: We offer a 401k plan to secure your financial future and help you save for retirement.

Life Insurance: We offer company paid life insurance providing peace of mind and financial protection for you and your loved ones.

Mileage Reimbursement: We make sure you're compensated for your business travel.

Opportunities for Professional Growth and Development: Empowering you to thrive and grow.

Employee Assistance Program: Supporting the well-being of you and your family.

Perks Program: Exclusive deals and offers on products, services, and experiences you need and love

JOB SUMMARY:

Leads business to business customer solutions through sales, implementation, account management and home health care consultant to support the achievement of organizational strategies and targets. Collaborates with referral sources to generate referrals to Personal-Touch Home Care. Ensures Personal-Touch meets the needs of the referral sources. Works under general direction.

RESPONSIBILITIES:

1. Builds new and expands current Personal-Touch relationships with business-to-business customers that result in win/win business growth opportunities and effectively cross sell (as appropriate) all Personal-Touch Programs (Hospice, LHCSA, Private Pay) where applicable.

2. Provides day-to-day Home Health Care consulting services support through continual contact with facility staff and/or physician/physician office staffs.

3. Identifies opportunities and participates in strategy development of new and/or enhanced business development opportunities designed to meet/exceed sales targets and support customer needs.

4. Profiles referral sources and identifies key opportunities to partner with new and existing customers that meet mutual goals.

5. Develops annual account plans; reviews account plans throughout the year to monitor progress against goal and the execution of account strategies. Updates account profiles, plans as needed.

6. Prepares and delivers presentations for new and enhanced programs and services to facility staff; physician offices and staff; and oversees implementation activities linked to such programs and services.

7. Partner with facility staff and/or physicians or physician office staff to address and problem solve issues.

8. Communicates with Operational staff as necessary related to capacity constraints, complaint resolution, ability to accept cases, clinical initiatives, teamwork building, customer inquiries as required to hit organizational goals.

9. Complete and submit weekly log of activities used to reach target.

10. Participates in special projects and performs other duties as assigned.

QUALIFICATIONS:

• Bachelor’s degree in health care administration, marketing, nursing or related discipline or equivalent work experience required.

• Minimum of 2 years of management, marketing or sales experience required, preferably in health care, nursing, social services, or related discipline.

• Ability to negotiate to win-win outcomes and demonstrate exceptional customer service skills.

• Strong detail-oriented and follow up skills, as well as the ability to manage multiple priorities.

• Knowledge of health plans, Medicare, Medicaid, related to overall home health benefits.

We are excited to welcome passionate and dedicated individuals to join our team at Personal Touch Home Care. We’re more than just a company, we’re a close-knit family dedicated to supporting each other’s success and well-being. Apply now and join us in making a positive impact on the communities we serve.

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Dependent health insurance coverage
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Mileage reimbursement
• Opportunities for advancement
• Paid holidays
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work setting:

• In-person

Work Location: In person