About Us:

With over 45 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care. Our priority lies in ensuring exemplary patient care while fostering a supportive and empowering workplace culture for all team members. We are currently seeking compassionate and skilled professionals to join our team and continue our legacy of providing personalized and attentive care to patients in the comfort of their own home.

Why Choose Us:

At Personal-Touch Home Care, we are committed to creating a rewarding and fulfilling experience for our team members. Our established history and reputation provide a stable and trusted foundation for your career. Join us in positively impacting the lives of our patients and their families. As a member of our team, you will enjoy a wide range of benefits that enhance your overall well-being and support your career growth. They include:

• Sign-on Bonus: We appreciate your commitment to providing exceptional care.
• Employee Recognition Programs: We acknowledge and celebrate your contributions.
• Comprehensive Health Benefits: We offer an inclusive package with Medical, Dental, Vision, Accident, and Long-Term Disability Coverage to ensure access to quality medical care while promoting overall wellness.
• Generous Paid Time Off: We provide generous paid time off to ensure you can recharge and return to work refreshed, leading to greater productivity and job satisfaction. We support a healthy work-life balance.
• Retirement Benefits: We offer a 401k plan to secure your financial future and help you save for retirement.
• Life Insurance: We offer company paid life insurance providing peace of mind and financial protection for you and your loved ones.
• Mileage Reimbursement: We make sure you're compensated for your business travel.
• Monthly Cell Phone Allowance: Stay connected with our team and patients seamlessly.
• Opportunities for Professional Growth and Development: Empowering you to thrive and grow.
• Employee Assistance Program: Supporting the well-being of you and your family.
• Perks Program: Exclusive deals and offers on products, services, and experiences you need and love

Job Details Overview: As the Director of Quality, you will manage the timely review of OASIS and physician orders to ensure accuracy of documentation, appropriate reimbursement, and timely filing of claims. Oversight of ICD-10CM diagnosis coding to the highest level of specificity. Through review activities, focuses the agency on appropriate resource utilization and improvement of patient outcomes.

Responsibilities:

• Ensures review of OASIS assessments for accuracy and compliance with state and federal regulations, ACHC standards. Ensures appropriate reimbursement aligned with current OASIS guidance and patient assessment documentation.
• Ensures accurate ICD-10 diagnosis coding in accordance with current conventions and guidelines.
• Ensures review of physician orders, including the plan of care, for accuracy, completeness, and appropriate resource utilization.
• Ensures that the above activities are completed promptly to facilitate timely filing of claims.
• Ensures that OASIS documentation is exported and accepted in accordance with federal regulations so that no revenue is lost.
• Acts as an expert resource to all agency personnel in state and federal regulations, ACHC standards and OASIS documentation.
• Continually assesses agency compliance with state and federal regulations and ACHC standards. Recommends actions to identify deficiencies.
• Assists Administrator during state or ACHC surveys.
• Directs and participates in ongoing clinical record review as required by regulations and standards. Aggregates data and identifies trends.
• Participates in key performance indicator (KPI) meetings and directs efforts to improve metrics.
• Identifies trends of non-compliance with documentation, through all review activities, and works with the Education department and other agency leadership to address through education and staff performance improvement plans.
• Provides educational programs, in-service education and conferencing opportunities for staff as needed to increase their level of effectiveness and competency.
• Leads quarterly Performance Improvement Committee. Prepares quarterly report for submission to Corporate Director of Clinical Services. Ensures that deficiencies are addressed, and that the agency is continuously working toward improved outcomes.
• On-call requirement.
• Performs other duties and activities as delegated.

Qualifications:

• Registered Nurse (RN) or Physical Therapist with current licensure in New York
• Three (3) to five (5) years of recent home health experience, Certified Home Health Agency preferred, and one (l) year of experience in a home health leadership or quality position.
• Demonstrated experience in Performance Improvement initiatives.
• Strong understanding of home health regulations and applicable standards, including OASIS documentation
• OASIS certification preferred, or willing to obtain within 12 months.
• Knowledgeable in Patient Driven Groupings Model (PDGM) payment methodology.
• Demonstrates excellent observation, verbal, and written communication skills.

We are excited to welcome passionate and dedicated individuals to join our team at Personal Touch Home Care. We’re more than just a company, we’re a close-knit family dedicated to supporting each other’s success and well-being. Apply now and join us in making a positive impact on the communities we serve.

Job Type: Full-time

Pay: $120,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Standard shift:

• Day shift

Weekly schedule:

• Monday to Friday

Application Question(s):

• Do you have experience working with a home care company, preferably a Certified Home Health Agency?

License/Certification:

• RN License (Required)

Work Location: In person