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At Persona, we're building the first universal and comprehensive identity infrastructure to help businesses of all sizes better serve and protect their end users' identities. Our identity platform enables businesses to collect and manage their end users' personal information securely, verify that their end users are who they say they are, analyze and detect fraud and abuse, and pull sensitive reports about their end users in a privacy-centric way. In a world where consumer behaviors are changing and privacy and identity are taking on a new meaning, we want to help businesses find their superpowers and do it while putting their end users, the people, first.
About the role
As a Core Solutions Engineer, you will be the primary technical point of contact on a portfolio of accounts, partnering with the Customer Success Managers to support our customers and ensure they maximize the value of our solution at each stage of the customer journey. You’ll build trusted, lasting relationships with a wide range of stakeholders within each customer’s organization. You'll serve as their technical advisor, helping craft solutions to their business needs by leveraging our platform’s capabilities and industry best practices.
Beyond day-to-day support, you'll work closely with product and engineering, serving as the bridge between the technical and customer-facing teams. You will partner with the Customer Success team to develop resources and processes to scale customer support, improve customer education, and create automation to drive repeatable and predictable revenue.
This role will be a key contributor on a fast-growing team, working across engineering, product, sales and marketing to ensure customers are successful at each stage of their lifecycle. Come help us build a world-class Solutions Engineering team!
\nWhat you'll achieve
Compensation & Equity
For this role, the estimated base salary range is between $100,000 - $130,000. Base salaries are just one component of the total compensation package and are determined by a number of factors such as years of experience, expertise, qualifications and more. In addition to base salary, we offer competitive equity packages that play a big part in recognizing you for the huge impact you will have on helping us achieve our mission. Please note, the salary range is a guideline that is subject to change without notice.
Diversity, equity, inclusion and belonging
At Persona, we strive to put diversity and inclusion at the forefront of everything we do, reflecting our core values. Our DEIB Employee Resource Group seeks to build a diverse and inclusive team that fosters an environment where each Personerd feels empowered to bring their unique differences to work and achieve their full innovative potential. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first.
We strive to promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.
Full Time
Wholesale
$128k-161k (estimate)
03/10/2024
07/11/2024
uploadpersona.com
Seattle, WA
<25
Wholesale