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Description
The Self Pay Collectors will locate and notify holders of delinquent accounts, attempt to recover payments, and work with account holders to reconcile past-due accounts.
Requirements
Duties/Responsibilities:
• Uses accounts receivable system to identify and monitor overdue accounts.
• Locates and contacts account holders by appropriate means, which may include mail, phone, or personal visits, to notify those customers of delinquent account status and to solicit payment.
• Provides options to customers for debt repayment; establishes repayment schedules based on customers’ financial situations.
• Works with claim billers in resolving patient questions regarding balances or insurance information not previously provided
• Identify and prepares accounts to be turned over to our outside collection agency.
• Handles all legal correspondence and collection correspondence with our attorney and / or our outside collection agency – affidavits, emails, payment reporting, etc…
• Monitors the monthly statement process with our outside vendors
• Records pertinent data on collection efforts and customer financial status on encounters.
• Reviews accounts for applicable refunds, prepares documentation and submits the refunds for approval
• Performs other related duties as assigned.
• Adheres to the facility’s Standards of Excellence.
Required Skills/Abilities:
• Excellent verbal and written communication skills.
• Basic understanding of local, state, and federal debt collection laws.
• Excellent time management skills.
• Ability to identify issues and offer resolutions.
Education and Experience:
• High school diploma or equivalent required.
• Prior experience in self pay collections required
Physical Requirements:
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
Full Time
Hospital
$37k-47k (estimate)
02/23/2024
06/17/2024
pershinghealthsystem.com
BROOKFIELD, MO
200 - 500
Private
PHIL HAMILTON
$10M - $50M
Hospital
The job skills required for SELF PAY COLLECTOR include Accounts Receivable, Written Communication, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a SELF PAY COLLECTOR. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by SELF PAY COLLECTOR. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for SELF PAY COLLECTOR positions, which can be used as a reference in future career path planning. As a SELF PAY COLLECTOR, it can be promoted into senior positions as a Collections Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary SELF PAY COLLECTOR. You can explore the career advancement for a SELF PAY COLLECTOR below and select your interested title to get hiring information.