Former EMT's, Nurse's or Doctor's looking for a lower stress office role? Do you like flexible scheduling, 3 day work week, and triple time on holidays.

We have an incredible opportunity located in the Princeton, NJ area!

This position is to carefully depict and document information from inbound calls for emergency and non-emergency related situations, and triage the patient.

Job Details for Call Center Triage Specialist :

• Schedule : 3 13-hour shifts per week; 1 night / weekend per month
• Pay Rate : $25 per hour
• Temp-Hire

Job Responsibilities for Call Center Triage Specialist :

• Respond to non-emergent and emergent travel related inquiries in support of May include service requests including but not limited to : medical referrals, prescription assistance, repatriation of mortal remains, medical repatriation, medical evacuation;
• Receives non-emergency and emergency requests for services; obtains relevant information and inputs data; evaluates and prioritizes calls for services;

acts as the first point of contact for clients over the phone; escalates as necessary.

• Document all case management-related information using Case Management Software (CMS)
• Performs data entry, maintains files and reference manuals; and performs other clerical duties;

Job Requirements for Call Center Triage Specialist :

• 2 years of experience in customer service, preferably within the Assistance industry.
• Experience or education in one or more of the following : RN, Paramedic, EMT, Certification in medical experience, medical case management, medical triage specialist, LPN, medical records, medical terminology, medical coding, or medical writing.
• Associate degree required; Bachelors degree preferred.
• 2 years of experience in the Customer Service and / or Assistance industry or an equivalent combination of education and experience;

skills, knowledge, and abilities essential to the successful performance of the duties assigned to this position.

• Excellent customer service skills.
• Excellent communication skills required. Candidates must have the ability to speak, listen, and write in a professional manner.
• Command of time management and organizational skills.

and in PA - Levittown, Fairless Hills, & Philadelphia . We have openings for call center representative, warehouse, assembly, production, forklift, machine operators, maintenance mechanics, assistant teacher, medical call center representative, medical case manager, receptionist, data entry, customer service representative, collections, medical case manager, administrative assistant, customer service representative, accounts payable clerk, accounts receivable clerk, file clerk, customer service representative, teacher and office managers.

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and / or local laws.

This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Last updated : 2024-04-30