4 Call Center Coordinator Jobs in Princeton, NJ
PeopleShare is Hiring a Call Center Coordinator Near Princeton, NJ
Job Details for Bilingual Call Center Coordinator:
- Schedule: 3, 13-hour shifts per week; nights & weekends required (rotation of both)
- Pay: $18/hr
- Temp to Perm
- Bilingual (Spanish OR Arabic)
Job Responsibilities for Bilingual Call Center Coordinator:
- This role is responsible for the accurate coordination of case management for all assistance requests by conducting research, providing assistance, and documenting case notes in accordance with Quality and Customer Service standards
- The Company is 24-hour-a-day, 365-day-a-year Operations Centers are staffed by experienced, knowledgeable, multilingual emergency certified medical and assistance professionals
- Respond to travel related inquiries in support of the companies services
- Receives non-emergency and emergency requests for companies services; obtains relevant information and inputs data; evaluates and prioritizes calls for services; acts as the first point of contact for clients over the phone; escalates as necessary
- Document all case management-related information using Case Management Software (CMS)
- Performs data entry, maintains files and reference manuals; and performs other clerical duties;
- Provide liaison service to members, clients, and providers
Job Requirements for Bilingual Call Center Coordinator:
- 2-3 years of experience in the Customer Service and/or Assistance industry or an equivalent combination of education and experience; skills, knowledge, and abilities essential to the successful performance of the duties assigned to this position
- Spanish OR Arabic speaking HEAVILY preferred
- Excellent customer service skills
- Excellent communication skills required
- Candidates must have the ability to speak, listen, and write in a professional manner
- Command of time management and organizational skills
Job Summary
Other | Full Time
Business Services
$38k-51k (estimate)
03/21/2024
05/19/2024
peopleshareworks.com
READING, PA
200 - 500
2005
Private
SAMUEL W LAMANNA
$50M - $200M
Business Services
Related Companies
About PeopleShare
PeopleShare is a provider of staffing, workforce and payroll solutions for IT, education, finance, marketing, law and healthcare sectors.
The job skills required for Call Center Coordinator include Customer Service, Call Center, Communication Skills, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Coordinator positions, which can be used as a reference in future career path planning. As a Call Center Coordinator, it can be promoted into senior positions as a Contact Center Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Coordinator. You can explore the career advancement for a Call Center Coordinator below and select your interested title to get hiring information.
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