The successful candidate will support youth and adults with serious mental illness to successfully integrate within the community. Provide intensive case management services including facilitating linkages between agencies, healthcare providers, and other community services.

Duties and Responsibilities:

• Works with clients to assess strengths, abilities, needs, and preferences.
• Promotes recovery-based care by helping clients with practical information and life skills.
• Coordinates, makes referrals or arranges for appropriate community resources as needed.
• Maintains communication with clients, family members and ancillary service providers to assure responsiveness to client needs.
• Advocates for clients to ensure equal access to services and equity of treatment.
• Maintains appropriate medical records and completes billing documentation in a timely manner.
• Strictly adheres to client’s rights, confidentiality, and HIPAA compliance.
• Completes scheduled activities including, but not limited to focus group activities, counseling groups under appropriate clinical supervision
• Listens and provides emotional support and encouragement to all clients
• Understands and implements Individual Treatment Plans
• Intervenes as necessary in crisis situations to protect clients from injuring other clients, staff, and/or themselves according to policy.
• Maintains confidentiality of client files and individual client logs electronic health records.
• Completes clinical documentation for all clinical services provided under licensed clinical supervision in an accurate and timely manner.

Qualifications and Skills

• 3 years of experience in community-based mental health service or related fields
• Familiarity with community mental health resources
• Excellent written and verbal communications skills
• Ability to build rapport with clients
• Bilingual a plus
• Masters Degree, Bachelor’s Degree in Human Services or related field preferred or High School Graduate with a minimum of 3 years verifiable experience in providing community-based behavioral health or human services.
• Able to participate in First Aid, CPR, Verbal and Physical De-escalation Techniques Training.

Job Types: Full-time, Part-time

Pay: $19.00 - $23.00 per hour

Expected hours: No less than 40 per week

Schedule:

• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Application Question(s):

• Are you willing to work in a hybrid setting?
• Are you available to work the afternoon/evenings?
• Do you speak and other languages besides English?
• Do you have a Medicaid Billing and NPI Number?
• Are you looking for full time or part time employment?

Education:

• High school or equivalent (Required)

Experience:

• Case management: 3 years (Required)
• Groups: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person