Job Description

Penhall Company is the nation's leader in Concrete Services.

Constructions Services Include:

Concrete Cutting, Removal, Coring, Demolition, Grinding & Grooving, GPR Scanning, and Digital X-Ray

Main Purpose:

The primary responsibility of the Operations Manager is to successfully manage the operations of the Seattle, WA facility as right hand to the Branch Manager. Supports sales, administrative staff, field crew and shop. This person must have strong organizational skills. Oversees operational processes such as estimating, sales, and operational backup and training as needed. The Operations Manager must have the ability to be an assertive leader, make good decisions in a fast-paced environment and an advanced planning mentality to support a high-volume facility.

Key Relationships:

Internal

• Branch Manager
• Regional Vice President
• Estimators & Sales Representatives

External

• Existing and Potential Customers
• Industry Associations

Specific Role Responsibilities:

• Develop operations plans and direct overall activities to assist in achieving total construction objectives. Responsible for budgeting, production planning, staffing, and equipment.
• Follow all company training and procedures.
• Enforces compliance with policies, procedures, safety rules, and governmental regulations.
• Utilizes customer service training to establish rapport and assist customers.
• Answer phone and book calls when needed to support the branch.
• Oversee that Dispatch orders and relays messages and special instructions to mobile crews and other departments.
• Reviews and analyzes expenditure, financial, and operations reports to determine requirements for increasing branch profits.
• Reviews with Branch Manager requisitions for equipment, materials, personnel, and supplies based on project needs.
• Management of resources, analysis of shop budgets and related construction accounting; understanding of business financials (P&L).
• Assigns PO numbers and keeps PO log updated.
• Orders parts/blades/materials. Picks up supplies and runs equipment to jobsites when needed.
• Adequately complete daily work schedules and equipment paperwork
• Oversee Dispatch – Knowledge of Dispatch functions from job tickets to coding tickets, etc.
• Supervises 10 team members - makes sure they get out of the door each day with all they need.
• Visits work sites and assess possible jobs to support account managers as needed.
• Does some estimating/bid work up to $25k.
• Works on jobs when needed.
• Sets up all hotels and per diem for operators.
• Union Labor Relations (as required) – basic principles of labor / management partnerships.
• Willing to attend and participate in training and development programs as required.
• Report any damage or needed repairs, any unsafe work conditions, or any accident/injury to Branch Manager or another member of management.
• Handles all DOT paperwork; all DOT Logbooks and safety requirements each operator turn in daily.
• Manages Safety issues; presents all Toolbox Talks.
• Assists with interviewing and hiring.
• Confidently performs discipline/coaching/mentoring.

Travel:

• 10%