5 FRONT OFFICE SUPERVISOR Jobs in Jackson, TN
PEG Hospitality Group,Inc is Hiring a FRONT OFFICE SUPERVISOR Near Jackson, TN
JOB SUMMARY: The Front Office Supervisor directly supervises and trains all front office associates and ensures completion of all front office duties. Directs and coordinates the activities of the front office function to ensure a seamless guest experience.
RESPONSIBILITIES:
- Participates in the selection and training of all front office associates.
- Schedules and supervises workload during shifts of front office associates.
- Evaluates the job performance if each front office associates and provides coaching when necessary.
- Maintains working relationships and communicates with all departments.
- Verifies that accurate room status information is maintained and properly communicated.
- Resolves guest concerns quickly, efficiently, and courteously.
- Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate individuals and departments.
- Works within the allocated budget for the front office.
- Conducts regularly scheduled meetings of front office associates.
- Ensure front office associates always present a neat and clean appearance.
- Prepare performance reports related to front office.
- Monitor high balance guest and take appropriate action.
- Ensure implementation and compliance of all company policies and brand standards.
- Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.
- Ensure that employees are always attentive, friendly, helpful and courteous to all guests, managers, and other employees.
- Act as the Manager on Duty, provide guidance and support to all departments in the hotel when required.
- Maybe required to help with housekeeping functions on occasion.
- Perform other duties as requested by management.
- Lift up to thirty (30) pounds
- Walking, bending, stretching, standing and/or sitting for extended periods of time
- Some exposure to chemicals
QUALIFICATIONS:
- Must be enthusiastic and energetic with a passion for hospitality
- Prior supervisory/management experience required, experience in a hotel environment highly desired.
- Ability to read, write, and speak English fluently.
- Proficiency in computers to include Microsoft Word, Excel, and other hotel operating systems
- Proven record of success with Quality Assurance reviews and Guest Satisfaction
- Excellent oral and written communication skills
- Thorough understanding of total hotel operations
Job Summary
Full Time
$43k-57k (estimate)
02/14/2024
05/09/2024
The job skills required for FRONT OFFICE SUPERVISOR include Front Office, Coaching, Housekeeping, Written Communication, Computer Systems, Commitment, etc. Having related job skills and expertise will give you an advantage when applying to be a FRONT OFFICE SUPERVISOR. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by FRONT OFFICE SUPERVISOR. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Front Office Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Supervisor job description and responsibilities
Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
02/18/2022: Terre Haute, IN
Front office supervisors also provide hotel clerks with necessary training and support. Plan and assign workloads for front office associates.
02/11/2022: Bridgeport, CT
Handle the front desk budget and order office supplies as needed. Prepare monthly reports and budget for front office department.
02/28/2022: Brockton, MA
Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction.
12/31/2021: Fresno, CA
The supervisor must be able to work effectively under duress and provide direction to other members of the support team.
01/06/2022: Austin, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Supervisor jobs
Knowledge of front office policies and procedures, reservations, accounts receivable and a thorough understanding of Front Office operations and software systems.
12/24/2021: Florence, AL
Allocate rooms to expected arrivals after checking the guests preferences and special requests.
02/26/2022: Fort Myers, FL
Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
01/24/2022: Utica, NY
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
01/14/2022: Lompoc, CA
Supervise daily shift process ensuring all team members adhere to standard operating procedures.
01/27/2022: Gainesville, FL
Step 3: View the best colleges and universities for Front Office Supervisor.
Similar Jobs
Popular Articles
