37 HOTEL FRONT DESK Jobs in Sacramento, CA
PEG Hospitality Group,Inc is Hiring a HOTEL FRONT DESK Near Sacramento, CA
JOB SUMMARY: Represents the hotel to the guest throughout all stages of the guest's stay. Verifies the guest's method of payment and follows established credit-checking procedures. Answers questions about hotel and local area and attractions. Adheres to all brand standards as it relates to front office processes and procedures. Accurately posts charges to guest rooms. Communicates with all departments in the hotel to ensure an exceptional experience for the guest.
RESPONSIBILITIES:
- Register guests and assigns rooms. Accommodates special requests whenever possible.
- Assists in pre-registration and blocking of rooms for reservations.
- Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
- Knows room locations, types of rooms available, and room rates.
- Must be sales minded. Presents options and alternatives to guests and helps in making choices. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
- Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
- Uses proper telephone etiquette.
- Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's.
- Communicate services and amenities of the hotel to guests.
- Obtain proper identification for tax-exempt guests and attach the form to registration card.
- Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
- Attends department meetings.
- Reports any unusual occurrences or requests to the manager or assistant manager.
- Knows all safety and emergency procedures, is aware of accident prevention policies.
- Maintains the cleanliness and neatness of the front desk area.
- Other duties as necessary and assigned by management.
REQUIREMENTS:
- Ability to walk or stand for long periods of time as customary in a hotel front office environment.
- Ability to communicate effectively both verbally and in writing.
QUALIFICATIONS:
- High School diploma or GED desired.
- Previous experience in a hotel environment or customer service required.
Job Summary
Part Time
$30k-40k (estimate)
03/23/2024
07/05/2024
The job skills required for HOTEL FRONT DESK include Customer Service, Front Office, Housekeeping, Cash Handling, Commitment, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a HOTEL FRONT DESK. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by HOTEL FRONT DESK. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for HOTEL FRONT DESK positions, which can be used as a reference in future career path planning. As a HOTEL FRONT DESK, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary HOTEL FRONT DESK. You can explore the career advancement for a HOTEL FRONT DESK below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk job description and responsibilities
Hotel Front Desk greet with a smile and offer necessary assistance to hotel guests.
03/05/2022: Bangor, ME
They work with management to organize the front desk and ensure that guests have a pleasant stay.
03/04/2022: Provo, UT
Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner.
05/04/2022: Yakima, WA
They are responsible for the guest registration process and communication of hotel
05/08/2022: Lake Charles, LA
Hotel front desk employees (also known as guest services employees) are responsible for making sure each guest has a pleasant experience at a hotel.
04/18/2022: Louisville, KY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk jobs
They must have the ability to stand for long periods of time and knowledge of basic computer skills
04/02/2022: Juneau, AK
Being a good Hotel Front Desk must be approachable and attentive wih their guests.
02/21/2022: San Antonio, TX
Hotel Front Desk should be able to promote specific hotel services and offer suggestions.
05/04/2022: Syracuse, NY
Front desk employees need to be able to get along and work with a variety of people.
03/21/2022: New Haven, CT
Front office staff need to use different skills on technologies too, such as using the printers, fax machines and phone.
04/05/2022: Killeen, TX
Step 3: View the best colleges and universities for Hotel Front Desk.
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