Cincinnati's Premier destination for fresh seafood, oysters, premium cuts, and patio cocktails.

Come work at Cincinnati's #1 Oyster Bar and #1 Raw Bar -Cincinnati Magazine

PearlStar and Royce are seeking a Restaurant Manager to lead all aspects of our business. You will motivate our staff to provide excellent customer service. A General Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. Back of the house management experience is essential, as you’ll assist in hiring qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Job Duties

• Coordinate daily Front of the House and Back of the House restaurant operations

• Deliver superior service and maximize customer satisfaction

• Respond efficiently and accurately to customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

Required Skills

• Customer Service

• POS Systems

• Training Others

• Food Safety Knowledge

• High Volume Service

• Wine Service

• Conflict Resolution

• Teamwork

• Communication

• People Skills

• Problem Solving

Benefits

Restaurant Royce | PearlStar offers competitive compensation packages that feature global benefits and perks. Whether your'e seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care : Full time employees are eligible for full benefits; Medical, Dental & Vision

• Paid Time Off: Full- Time BOH Employees have sick day's vacation days after minimum requirements met

• Career Development: PearlStar Group and Restaurant Royce can progress your career domestically as well as managerially or technically

• Community Impact: Empowering the Amaranth Hospitality Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability

• Learning & Development: An extensive range of internally and externally run courses are available for all employees.

• Family Meal: Whilst on duty in our Restaurants you will be provided with a substantial meal free of charge.

Working at PearlStar

• Health insurance