At PEARCE, we've got a career for you.

Join the nation’s leading independent service provider for critical telecommunication and renewable energy infrastructure. With over 2,000 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation’s wireless and wireline telecom, commercial and utility-scale solar and wind projects, EV charging stations, as well as large-scale power generation and energy storage assets.

Your Impact:

We are seeking a detail-oriented and highly organized Tower Operations Support Assistant to join our team to support one of our offices in: Paso Robles, Rancho Cucamonga, Sacramento, or Phoenix Arizona Office. This position requires excellent organizational skills, and the ability to work effectively. Tower Operations Support Assistant will be the liaison between operations, admin, and customers for billing issues for Tower.

Core Responsibilities:

• Daily/ Weekly reports, review with market managers to ensure effective process flow review jobs accuracy and status in Insite for billing and reporting purposes.
• Coordinates with Senior Management on the evaluation of the cost-effectiveness pricing
  on exempt items on WO’s, review rejected DWR’s, keep vendor portals updated with current job status.
• Weekly payroll audits to make sure DWR’s are being submitted, reports for maintenance jobs completed for Customers.
• Billing: Oversee all quotes and billing rates for Tower, help with billing on Special Projects, work with Managers to review and resolve any billing questions, PO requesting from Customers, materials are being captured correctly and at the correct amount.
• Process Improvements: Produce and implement procedures to keep Insite updated, keep up with org chart, maintain SOPs for admins and operation teams.
• Overall: establish and maintain effective working relationships with customers and personnel, work independently with minimum or no supervision, comply with all specifications, industry standards, safety rules, regulations, and company
  policies and procedures

Specific duties may vary or evolve over time based on business and client needs.

Core Experience

• 1-3 years of Billing / Administration experience (preferred)
• Proficiency with Microsoft Office
• Ability to work efficiently in Excel: formulas, look-ups, pivot tables, data entry, etc.
• General technical proficiency
• Keyboard and 10-key proficiency
• Problem-solving skills
• Attention to detail.
• Solid grammar and communication skills

Physical/Work Environment

In Person at our HQ office in Mesa.

Compensation: $16.00- $22.00 hourly/DOE

Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive benefits (medical, dental, vision, life insurance), PTO, Paid Holidays, and a company-matching 401(k) Retirement, Life Insurance. We provide company phone, laptop, or tablet (as required for your role) and all necessary tools and safety equipment.

At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings.

Learn more about our corporate and telecom division at www.Pearce-Services.com and our renewables division at www.Pearce-Renewables.com.