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Qualifications
Medical terminology required; Working knowledge of computerized registration; If multilingual, must demonstrate proficient oral and written skills in English and second language, and ability to effectively communicate and interface between patients and medical personnel.
Work Experience
Mandatory: Minimum two (2) years experience in medical office or health care setting; Minimum 1 (1) year working with Behavioral Health population. Experience in appointment scheduling and computerized registration.
Preferred: Two (2) years working with the Behavioral Health population; Experience in telephone triage; Knowledge of Medicare, Medi-Cal, PPO Insurance programs. Training or experience with Motivational Interviewing.
Education
High school graduate or equivalent required.
Skills
Speaking; Active Listening; Reading Comprehension; Time Management; Writing; Critical Thinking; Social Perceptiveness; Typing 45 wpm or more
Examples of Duties
Additional Responsibilities
Travel Requirements
Occasionally may travel to other sites to attend meetings, training, or to cover other shifts.
Tools & Technology
Tools: Calculators or accessories; Photocopiers; Scanners; Faxing equipment; Computers and Keyboards; Telephones
Technology: Data software - NextGen; Microsoft Office programs; Electronic Mail – Microsoft Outlook
Knowledge
Clerical, Customer and Personal Service, English Language; Medical Terminology, Behavioral Health Terminology
Abilities
Oral Comprehension; Oral Expression; Written Comprehension; Written Expression; Problem Sensitivity; Deductive Reasoning; Inductive Reasoning; Near Vision; Speech Clarity; Selective Attention; Speech Recognition; Flexibility in finding solutions to patient issues.
Work Activities
Communicating with Supervisors, Peers, or Subordinates; Interacting with Computers; Processing Information; Resolving Conflicts and Negotiating with Others; Updating and Using Relevant Knowledge; Getting Information; Organizing, Planning, and Prioritizing Work; Communicating with Persons Outside Organization; Establishing and Maintaining Interpersonal Relationships; Documenting/Recording Information
Work Styles
Integrity; Dependability; Attention to Detail; Social Orientation; Cooperation; Independence; Initiative; Self Control; Adaptability/Flexibility; Concern for Others; Stress Tolerance
Work Context
Physical Demands: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential function of the job, with or without accommodation. Prospective employees must complete a pre-employment medical exam (Occupational Group IV) which will measure the ability to:
Work Environment: Generally, a typical office environment.
Communicating with Supervisors, Peers; Interacting with Computers; Processing Information; Resolving Conflicts and Negotiating with Others; Updating and Using Relevant Knowledge; Getting Information; Organizing, Planning, and Prioritizing Work; Communicating with Persons Outside Organization; Establishing and Maintaining Interpersonal Relationships; Documenting/Recording Information
Full Time
$39k-50k (estimate)
03/29/2024
05/28/2024
peachtreehealthcare.org
Yuba City, CA
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