About Us

The Patient-Centered Outcomes Research Institute (PCORI) is an independent nonprofit organization authorized by Congress in 2010. Its mission is to fund research that will provide patients, their caregivers and clinicians with the evidence-based information needed to make better-informed healthcare decisions. PCORI is committed to continually seeking input from a broad range of stakeholders to guide its work.

Position Summary

The Project Manager is responsible for providing project management and operational support for a wide variety of key initiatives and activities for the Division of Finance & Administration (F&A) to advance F&A's, Department of Operations, and PCORI's strategic vision and goals.

The Project Manager will collaborate with staff in the Office of the Chief Financial Officer, the Director of Procurement Services, Director of Financial Operations, and the Director of Workplace Solutions and Meeting Management, their teams, and other stakeholders to plan, coordinate, manage and drive strategic initiatives and projects. Main responsibilities include management of monthly metrics, maintenance and enhancement of the F&A website, and supporting F&A business operations and monitoring efforts (e.g., progress on strategic goals, visuals, presentations, dashboards, etc.).

The incumbent should be a self-starter and possess technical proficiency working with a variety of tools. In addition, they should have superior written and verbal communication skills, strong analytic and organizational capacities, professional judgment, and a results-oriented, collaborative, and resourceful approach to their work.

Duties and Responsibilities

Project Management

*Provides comprehensive meeting and project management support for multi-faceted strategic activities, workgroups, and special projects. May include:

oEstablishing a standardized project template for consistency and efficiency across F&A projects

oDeveloping and maintaining project tracking tools, monitoring progress of project against key milestones to ensure timely delivery of work products and providing key progress updates throughout the timeline to stakeholders.

oIdentifying areas of improvement or opportunities and working collaboratively with key stakeholders to propose solutions

oCreating agendas, slides, or other visual documents; staffing meetings, capturing notes, and tracking action items

oMaintaining and sharing accurate project files (e.g., centralized resources, templates, etc.) and internal documentation

oEnsuring relevant parties remain knowledgeable of project direction and progress made, including by identifying key issues, problems, approaches, timelines, and resources required. May also include creating, updating, and distributing reports.

oServing as a liaison to teams across PCORI to ensure effective and efficient information transfer on activities

Planning & Evaluation

*Participates in long and short-term program or project development, planning, implementation, and coordination of activities, particularly for new or special projects

*Assists the Office of the CFO and F&A Business Units as needed with business unit and departmental-wide planning efforts, evaluating implications to teams, resources or budgets, and monitoring communications or rollout strategies to execute new Initiatives

*Performs research and analyses for special projects (e.g., compiling and consolidating information from similar organizations to inform Operations-related activities)

*Participates in the development of key performance indicators and metrics to drive informed decision-making.

*Participate in initiatives to optimize and streamline business processes.

Communication and Collaboration

*Collaborates and works with all PCORI departments, including serving as a central point of contact across PCORI staff for questions related to F&A and key projects.

*Support and facilitate training sessions and on-going support to F&A for continuous learning and development.

*Supports cross-departmental communications and reporting efforts, such as newsletters, presentations, briefings to the leadership team, and stakeholder outreach

*Participates in annual efforts to review, update, and implement PCORI policies/processes/guidelines or programs for Operations

Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated above.

Statements outlined in this section are designated as essential job functions in accordance with the Americans with Disabilities Act of 1990.

*Strong project management skills, including superb organizational skills. Keen attention to detail

*Understanding a common framework and best practices for project management professional such as PMBOK (Project Management Body of Knowledge)

*Demonstrated ability to think independently, to be proactive and responsive, to be flexible and to juggle multiple, competing priorities, and to work with minimal supervision

*Ability to adapt quickly to changing and competing priorities and complex tasks. Tolerant of ambiguity

*Proficiency in managing-up and keeping leadership on track regarding key timelines and/or deliverables, as needed

*Collaborative team player orientation with the ability to develop and maintain cooperative relationships with colleagues across PCORI and other stakeholders

*Excellent interpersonal and teamwork skills; collegial, energetic, able to develop productive relationships with colleagues across PCORI, consultants, external stakeholders, and others

*High level of maturity and professionalism; must interact effectively with staff at all levels

*Strong work ethic with the highest personal and professional integrity, sense of accountability and good judgment

*Excellent editing, oral and written communications skills. Communicates, both written and orally, on complex issues relating to projects to internal and external teams

*Personal motivation to support PCORI's mission and goals; work independently and in teams to think imaginatively about opportunities; to create and respond to novel and innovative approaches to addressing an issue; to inspire others to work towards achieving team goals

*A minimum of a bachelor's degree or a combination of education and requisite experience. At least 5 years of project management and/or analytical experience.

*Advanced experience in MS Office Suite, especially Outlook, Excel, and PowerPoint. Proficient project management and dashboard tools

*Understanding a common framework and best practices for project management professionals such as PMBOK (Project Management Body of Knowledge).

*Knowledge or background in nonprofit administration, finance, or operations a plus.

*Experience handling and managing multiple projects and priorities effectively, including superior time management and organization.

*Experience working with and/or communicating with diverse organizations and individuals, with professional experience with specific stakeholder groups or in research contexts strongly preferred.

PCORI recommends all members of the PCORI workforce adhere to the CDC recommendations regarding staying up to date on COVID-19 vaccination.

Conflict of Interest

PCORI wants to ensure that prospective employees are aware of its conflict-of-interest policies so that employment deliberations take into consideration this aspect of PCORI employment. PCORI requires all PCORI employees to disclose upon commencement of their employment and on an annual basis all individual and close relatives financial, business, and personal association with the potential to bias or that have the appearance of biasing one's decisions relating to PCORI. All disclosures made by employees are made publicly available on PCORI's website. Disclosures must include all financial and business and personal associations with any health or healthcare-related organizations and include all associations with any other organizations that have the potential to bias or that have the appearance of biasing one's decisions relating to PCORI, including but not limited to vendors or other third parties with whom PCORI has a contract or that PCORI has funded. For more information please visit PCORI-Conflict-of-Interest-Policies-Outside-Employment-Policy.pdf

PCORI conducts background checks on all applicants.

PCORI's Commitment to Diversity, Equity, and Inclusion :

PCORI is an equal opportunity employer committed to diversity both internal and external to the workplace. You can learn more about our commitment to diversity, equity, and inclusion here.All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law.

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