Job Overview:

We are seeking a motivated Call Center Representative to join our team. The ideal candidate should possess excellent communication skills and be proficient in providing exceptional customer service over the phone.

Responsibilities:

- Conduct outbound calls to potential customers
- Utilize phone etiquette to handle customer inquiries effectively
- Analyze customer needs and recommend products or services
- Perform data entry tasks accurately and efficiently
- Communicate clearly in English
- Assist customers with inquiries, concerns, and requests

Experience:

- Previous experience in a call center or customer service role is preferred
- Strong communication skills and the ability to articulate information clearly
- Proficiency in data entry and navigating computer systems
- Multilingual abilities are advantageous
- Ability to analyze customer needs and provide suitable solutions

Join our team as a Call Center Representative and be part of a dynamic work environment that values customer satisfaction and teamwork.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• On-the-job training

Experience level:

• No experience needed

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Commute:

• Dearborn Heights, MI 48125 (Required)

Work Location: In person