You haven't searched anything yet.
Job Title: Front Desk
Reports to: Office Manager
PCC Medical Holding, LLC (Physician Care Centers) is a dynamic and fast-growing company of primary medical offices throughout the country. Specializing in family medicine and the Medicare population, we have grown to more than 50 clinics, 90 providers, and 500 employees spanning Florida, Georgia, South Carolina and Texas. Our goal is to guide our patients to healthy and enjoyable lives.
Our culture is to be intentionally kind to one another by treating each other with respect and empathy. The most impactful leadership lessons are taught by example. In leading, teaching, and coaching our organization to demonstrate the care, tolerance, and respect we want to see, we lead by example throughout our organization.
Job Summary:
Front Desk associates perform administrative and clerical duties while working with patients, to help provide the optimum level of care for our patients. Front Desk associates are instrumental in helping patients feel at ease in the office as they welcome and check out each person.
Duties/Responsibilities:
· Welcomes patients and visitors, in-person or on the telephone, as well as answering questions and referral inquiries.
· Activate patient files and move patients through a pre-determined schedule of appointments.
· Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments productively.
· Keeps patient appointments on schedule by notifying the provider of the patient’s arrival and reviewing service delivery compared to schedule. Reminds providers of service delays.
· Ensures files are complete and up to date.
· Files and retrieves patient files.
· Maintains patient accounts by verifying personal, financial, and insurance information.
· Protects patients’ rights by maintaining confidentiality of medical, personal, and insurance information.
· Coordinate referrals for patients.
· Ensure all lab and diagnostic test results are in the chart prior to appointment.
· Inventory and order medical, lab, and/or office supplies.
· Using computer applications.
· Updating and filing patient medical records
· Schedule follow-up appointments.
· Verify insurance coverage.
· Collect co-pay and general payments for services.
Required Skills/Abilities:
· Excellent verbal and written communication skills.
· Excellent interpersonal and customer service skills.
· Excellent organizational skills and attention to detail.
· Excellent time management skills with a proven ability to meet deadlines.
· Strong analytical and problem-solving skills.
· Ability to prioritize tasks.
· Ability to function well in a high-paced and at times stressful environment.
· Proficient with Microsoft Office Suite or related software, EMR software applications, applicable medical codes.
· Follow directions given verbally, written, or listed for periodic adherence.
Education and Experience:
High school diploma or equivalent.
At least two years of related experience required.
Physical Requirements:
Prolonged periods of standing
Frequently required to walk, sit, use hands and finger, stoop, kneel, crouch.
Required to talk and hear clearly.
English is required, secondary language is a plus.
Must be able to lift up to 50 pounds.
Vision requirements include close and distance vision, color, peripheral, depth perception, and ability to adjust your focus.
Available Benefits
Medical, dental, vision, GAP, short-term disability, life insurance, spouse and/or child life insurance, hospital indemnity, accident, etc.
Paid holiday and PTO for all full-time employees.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
Healthcare setting:
Medical specialties:
Schedule:
Experience:
Work Location: In person
Full Time
$35k-41k (estimate)
04/12/2024
04/30/2024
The job skills required for Front Desk Medical Receptionist include Customer Service, Appointment Scheduling, Confidentiality, Health Insurance, Microsoft Office, Primary Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Medical Receptionist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Medical Receptionist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Medical Receptionist positions, which can be used as a reference in future career path planning. As a Front Desk Medical Receptionist, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Medical Receptionist. You can explore the career advancement for a Front Desk Medical Receptionist below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Medical Receptionist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Medical Receptionist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Medical Receptionist job description and responsibilities
Medical receptionists are essential support staff who manage the reception desk and help doctors with the business side of a medical practice.
03/25/2022: Juneau, AK
Medical receptionists are professionals who are responsible for coordinating the daily administration of doctors, staff, visitors, and patients at a healthcare facility.
03/01/2022: Grand Forks, ND
A medical receptionist may be responsible for both a business’ physical mail and email communications.
04/18/2022: Dallas, TX
Medical receptionists are usually responsible for maintaining calendars and schedules at the office.
02/15/2022: Fort Smith, AR
The receptionist must be able to operate basic computer software programs like Microsoft Word, Excel, and Outlook.
03/06/2022: Charlotte, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Medical Receptionist jobs
Handle patient requests with a smile.
02/18/2022: Manchester, NH
Always be professional and polite.
03/06/2022: Gastonia, NC
Always be professional and polite
03/09/2022: Orlando, FL
Show patients you care about them
03/27/2022: Saint Louis, MO
Keep a positive attitude
03/25/2022: Colorado Springs, CO
Step 3: View the best colleges and universities for Front Desk Medical Receptionist.