We are seeking an experienced and hands-on Marketing Operations Manager to own the Marketing Operations function of PayJunction’s growing Revenue Operations team. The ideal candidate will be responsible for building and optimizing processes, technology, and data management to drive the success of our marketing initiatives as they tie to our overall revenue goals. Reporting directly to the Senior Manager of Revenue Operations, the Marketing Operations Manager will play a crucial role in shaping our marketing strategy and ensuring its seamless execution.

Why PayJunction?

PayJunction is relentless and emphatical about helping others. We exist to drive the success of our partners. Specifically, the developers who connect to us, businesses who process payments through us, and all of our team members who work with us at PayJunction.

We believe dreams inspire people to start a business, and others to partner with them. While building dreams, entrepreneurs and business professionals will face many challenges along the way. We believe great partners can make all the difference.

We are your dream partner.

Your success is our success. 

Our dream is to help you realize yours.

We exist to drive the success of our partners. We do this by fundamentally changing the way you transact with others. We just happen to make great payment systems. If you love helping others succeed, in a culture that celebrates perfecting your craft, consider partnering with us.

Location

PayJunction takes a Flex First approach to work environments. This means that our team members can choose to work from our Santa Barbara office or remotely from home. We ensure that everyone has the resources and equipment to work where they feel most productive. We trust our teams to make the best decision for their work environment. All PayJunction employees must reside in one of the following states: CA, IL, TX, MN, CO, GA, NY.

Mission

The Revenue Operations' team’s mission is to drive alignment and performance across each revenue department to increase overall revenue growth. RevOps is the strategic convergence of sales, marketing, and customer success.

Vision

The Revenue Operations' team’s vision is to consistently provide accurate revenue data intelligence in a business consumable format to promote data influence decisions across our business, while following our Core Values. 

Responsibilities

• HubSpot Administration:
  • Be the primary administrator of PayJunction’s marketing automation platform, ensuring that it is properly configured and integrated with other revenue technology.
• Marketing Funnel Reporting:
  • Own the reporting for all KPIs in the marketing funnel, monitoring conversion rates, volumes, and velocity.
  • Develop and maintain reporting aligning marketing efforts with channel spend.
  • Lead regular funnel review meetings with the team and key stakeholders, highlighting conversion trends across all marketing channels.
• Marketing Campaign Infrastructure and Tracking:
  • Set up infrastructure and build campaigns across channels and efforts.
  • Create tracking systems and reports for campaign performance.
• Marketing Technology Stack Management:
  • Identify, configure, and maintain tools in the marketing stack.
  • Conduct bi-annual audits to optimize the marketing technology stack.
  • Troubleshoot issues and manage vendor relationships.
• Data Management:
  • Clean, enrich, and manage marketing and sales data.
  • Curate lists for targeting and suppression in campaigns.
  • Own the lead scoring model.
• Process Improvement:
  • Collaborate on cross-department processes.
  • Scope projects for operational needs and improvements.
  • Maintain naming conventions and document processes.
• Marketing Department Reporting:
  • Refine department KPIs and maintain reports and dashboards.
  • Manage a scorecard tying marketing spend to new bookings.
  • Hold a consistent reporting cadence and surface performance insights.
  • Create ad hoc reports as needed.

Qualifications

• 3-5 years in marketing operations; recent focus required.
• 3 years administering marketing automation platforms; certification preferred.
• 3 years working with Salesforce in conjunction with marketing automation platforms.
• 3 years of SaaS marketing funnel metric performance tracking; B2B experience a plus.
• Direct experience improving processes for marketing to sales handoff.
• Cross-functional collaboration with BDR/SDR teams and Channel Sales teams preferred.
• Proficient in Salesforce for lead tracking, campaign management, and reporting.
• Expertise in HubSpot or similar marketing automation tools, including admin responsibilities.
• Proficiency in Outreach or similar sales execution tools for prospect routing and data analysis.
• Familiarity with LeanData and past experience in configuration for streamlined handoff. LeanData certification is a plus. 
• Excel/Google Sheets expertise for data analysis and visualization.
• Proficiency in ZoomInfo or similar database tools for list building and data enrichment.
• Proficiency in Google Analytics for account configuration, report creation, and data analysis.

About PayJunction

Founded in 2000 by three UCSB graduates, PayJunction has grown from a bootstrapped startup to a recognized and respected leader in the payments industry. PayJunction processes more than $8 billion dollars annually for thousands of businesses with solutions that make it easy to accept credit and debit card payments in-store, online, and on-the-go.

Our people-first culture values long-term relationships over short-term profits. Honesty and integrity are part of every interaction with partners, customers and employees. We foster a collaborative work environment, where creative ideas are welcomed, teams are inspired, and success is celebrated. PayJunction is a place where you can find experienced mentors and supportive friends who are committed to your growth.

Total Rewards Plan

• Health, dental, and vision paid 100% by company for you and your dependents
• 401k with 6% match
• FSA and Dependent Care FSA
• Long-term & short-term disability coverage for you paid 100% by company
• 8 paid company holidays per year
• 2 paid floating holidays per year
• 1 paid volunteer day per year
• Paid Time Off
• Home office equipment stipend
• Quarterly “fun budgets” for team bonding events
• Opportunity to be part of a company that is changing a whole industry
• Opportunity for growth within the company
• Opportunity for remote, in-office, or hybrid work 

Office Environment

• The opportunity to choose the work environment that best suits you - remote, in-office, or hybrid.
• All remote & hybrid team members can enjoy:
  • Company-provided equipment for your home office
  • An equipment allowance for home office essentials
  • Free instructor-led yoga classes via Zoom
  • The opportunity to work at one of Glassdoor's Top 30 Best Places to Work in the US, 2020!
• Those who choose to come into the office can look forward to:
  • Bright and open offices in downtown Santa Barbara
  • Stocked snack kitchens 
  • Collaborative work spaces with Herman Miller chairs, height-adjustable desks, and a large 32-inch monitors
  • Dog-friendly office

Company Values

• Build the Dream
• Put People First
• Value Long Term Relationships Over Short Term Profit
• Make it Simple
• Be Data Driven
• Own It

The base salary range for this role is $105-135k/year plus benefits. Actual base salary offered will vary depending on factors including but not limited to: location, education, experience, skills and qualifications.

PayJunction is an equal opportunity employer. We strive to create a work environment where people from all backgrounds and identities thrive. We firmly believe that more diversity and inclusion in our workforce creates a stronger team, product, and culture.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. PayJunction reserves the right to conduct background and/or credit checks on all of its potential employees.