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Paul B. Zimmerman, Inc.
Lititz, PA | Full Time
$45k-55k (estimate)
6 Months Ago
IT Help Desk Technician
$45k-55k (estimate)
Full Time | Retail 6 Months Ago
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Paul B. Zimmerman, Inc. is Hiring an IT Help Desk Technician Near Lititz, PA

Description

Are you interested in helping people solve problems and offer solutions? Our IT Technicians strive to provide our internal customers with technology and services. We believe if PaulB is a great place to work, PaulB will be a great place to do business with! 

Our goal is to serve one another, our customers, and our community and be excellent in all we do. Paul B. Zimmerman, Inc. is hiring people who want to make that kind of a difference and if that describes you, we would love to hear from you!

 Schedule:

  • Monday - Friday; 7:00am - 5:00pm (additional hours may be required based on the demands of the business) 

Full-Time Benefits

  • Family Medical, Rx, Dental, and Vision Insurance Coverage - after 30 days
  • Direct Primary Care Package - $0 primary physician visits
  • Provided Short-Term Disability
  • Voluntary Long-Term Disability
  • Paid Vacation
  • Eight Paid Holidays
  • Paid Health Days
  • On-job Training
  • 401(k) Retirement Savings Plan with Company Match - after 90 days
  • Employee Referral Bonus
  • Discount on PaulB Retail Purchases
  • Years-of-Service Awards

Requirements

  • Proficient in operating Windows 10, Android, and iOS
  • Experience with Google Apps, MS Office, Asterisk, and Active Directory
  • Effective teaching and training skills
  • Logical in troubleshooting hardware and software issues
  • Repair skills in PC hardware and software

Preferred Experience

  • Familiar with Epicore ERP and Epicor Eagle

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$45k-55k (estimate)

POST DATE

12/11/2022

EXPIRATION DATE

07/03/2024

WEBSITE

paulbhardware.com

HEADQUARTERS

LITITZ, PA

SIZE

50 - 100

FOUNDED

1947

TYPE

Private

CEO

GLENN ZIMMERMAN

REVENUE

$10M - $50M

INDUSTRY

Retail

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The following is the career advancement route for IT Help Desk Technician positions, which can be used as a reference in future career path planning. As an IT Help Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk Technician. You can explore the career advancement for an IT Help Desk Technician below and select your interested title to get hiring information.

If you are interested in becoming an IT Help Desk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Help Desk Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Help Desk Technician job description and responsibilities

A help desk technician responds to customer queries to provide technical assistance.

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They help troubleshoot software and hardware concerns.

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To perform these technical tasks, help desk technicians often must employ non-technical skills like communication, customer service, problem solving and more.

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Working with computer vendor technical support desks and allied services as per the organizational procedures.

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Determine the best solution based on the issue and details provided by customers

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Help Desk Technician jobs

Practice fixing common computer problems.

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Help desk technicians need a deep understanding of computer hardware and software.

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A good help desk technician has the right balance of knowledge, communication skills, and patience.

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Desktop Support Technician jobs need some computer knowledge, but not essentially a postsecondary degree.

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The Desktop Support Technician salary can range widely depending on their experience, location and other factors.

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Step 3: View the best colleges and universities for IT Help Desk Technician.

Butler University
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