18 Service Coordinator Jobs in Charlotte, NC
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Pattons is Hiring a Service Coordinator Near Charlotte, NC
About Us
Since 1945, Pattons has supplied the most efficient, reliable, and technologically advanced compressed air systems to industries throughout the Southeast. We joined the ELGi Equipments Ltd. family of companies in 2012 with ambitions for dramatic growth. By investing in talent and technology, we are poised for significant expansion and deeper penetration into the markets we serve throughout North America and around the globe.
The key to our unsurpassed reputation for quality and service is the ongoing dedication and talent of our team members. Our continuous pursuit of excellence includes providing competitive compensation packages, comprehensive benefits, professional development, and challenging growth opportunities to our valued team members.
About the Opportunity
The Service Coordinator supports operational efficiency within the Pattons branch location by providing administrative assistance with a focus on customer service, responsiveness, accuracy, and follow-through.
As a Service Coordinator, you will:
- Provide administrative support including, but not limited to, maintaining electronic and paper records, logs, and files related to branch operations
- Create, track, and enter documentation, such as service agreements and expenses related to service calls into Enterprise Planning System (ERP)
- Respond to customer and vendor requests and inquiries by phone and e-mail
- Generate, distribute, and track customer invoices and credit memos
- Assist with collecting unpaid invoices from customers
- Serve as backup to service manager in the scheduling and dispatching of field service jobs
- Manage record requests for audits and other inquires
- Serve as backup for customers parts requests
- Other tasks as needed or assigned
About You
The Service Coordinator opportunity may be a match for you if you have the following minimum required qualifications:
- Minimum of a two-year degree or three years of relevant experience as listed below
- Minimum of two years' experience in an administrative support role and one year of experience providing customer service in a customer facing role
- Proficiency with Microsoft Office products, specifically Excel and Outlook
- Excellent written and verbal communication skills
- Excellent customer service skills
The Service Coordinator role may also be an ideal for you if meet the following preferred qualifications:
- Experience working with an Enterprise Resource Planning (ERP) System
- Strong organizational, time management, and prioritization skills in a fast-paced environment
- Keen attention to detail
Job Summary
Full Time
Wholesale
$65k-84k (estimate)
08/28/2023
09/10/2023
pattonsinc.com
CHARLOTTE, NC
100 - 200
1945
Private
JOHN PATTON
$10M - $50M
Wholesale
Related Companies
The job skills required for Service Coordinator include Administrative Support, Attention to Detail, Branch Operations, Customer Service, Dedication, Enterprise Planning Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Coordinator positions, which can be used as a reference in future career path planning. As a Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator. You can explore the career advancement for a Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Coordinator job description and responsibilities
Volunteer coordinators must use marketing tools such as outreach programs and emails to attract new customers and maintain relationships with existing customers.
01/10/2022: Galveston, TX
The service coordinator acts as the clients’ advocate, explains the available options to the clients, and keeps records of the services offered.
03/03/2022: Ogden, UT
A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
02/08/2022: Bangor, ME
A residential coordinator oversees the daily operations of nursing homes, ensuring patients get to receive optimal care and service.
01/13/2022: Rapid City, SD
Provided field support to environmental consulting companies and ensured a high level of customer service and customer satisfaction.
12/29/2021: New Bedford, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Coordinator jobs
A Service Coordinator works with a variety of healthcare professionals like Nurses to ensure their clients receive the best treatment possible.
01/08/2022: Petaluma, CA
A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.
02/06/2022: Charlotte, NC
May responsible to provide medically related social work services so that each resident may attain or maintain the highest practicable level of physical and mental health.
02/26/2022: Clarksville, TN
Service Coordinator may monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.
02/13/2022: Dallas, TX
Must provide excellent customer service via active listening, a positive attitude, and professional and personalized communication.
03/05/2022: Saginaw, MI
Step 3: View the best colleges and universities for Service Coordinator.
